Airtel bagged the top spot in terms of offering the best video experience and top gaming experience in India compared to other telecom operators including Reliance Jio, Vodafone Idea, now Vi, and the state-operated Bharat Sanchar Nigam Limited (BSNL).
As per the latest Open Signal report for the time duration between May 1 and September 7, Airtel bagged the top spot in India for offering the best gaming experience, best gaming experience, best voice app experience and best download speed experience.
The company won the top video experience award for the fourth time in a row with a score of 57.6 that is 3.4 points ahead of Vi that bagged the second spot in this category. Coming to the gaming experience, Airtel scored 55.6 points out of a possible 100. It was followed by Vi that stood second in this spot with 55.2 points.
As far as the voice app experience is concerned, the telecom giant scored 75.5 out of 100. It was followed by Vi on the second spot with 74.4 points and Reliance Jio with73.4 points. Lastly, Bharti Airtel got 10.4 points out of 15. Airtel retained the top spot on download speed experience for the sixth report in a row with a score of 10.4 Mbps. However, its lead has shrunk with 0.3 Mbps separating it from second-placed that was held by Vi with 10.1 points, Open Signal reported.
“In today’s unprecedented times, mobile networks are playing an increasingly important role in keeping people connected, helping them work and study remotely. Video streaming and online gaming over smartphones have seen a massive surge as people stay indoors. Teams at Airtel are working round the clock to ensure that customers always get a world-class network experience and Opensignal’s findings are a validation of these efforts,” the company wrote in a press release.
“Our mission is to serve quality customers with a world-class service experience and Opensignal’s latest findings reaffirm our razor-sharp focus on network excellence,” Randeep Sekhon, CTO, Bharti Airtel added.