iPhone problem? Here is how to put iPhone in Diagnostic Mode before starting Apple Self Service Repair

If you want to use the Apple Self Service Repair scheme, then your iPhone must be put under the Diagnostic Mode. Here’s how to do it.

Keeping your iPhone under diagnostic mode is necessary before Apple Self Service Repair. (Apple)

Back in April, Apple had announced a new iPhone Self Service Repair scheme for its devices, starting with select models in the US. The iPhone maker had also mentioned about the expansion of this new self-repair program to Europe later in the coming months. But there is something important that all iPhone users should do before starting the Self Service Repair program and that is kick-start the Diagnostic Mode. When using the Self Service Repair, you might be asked to put your iPhone in diagnostics mode as part of System Configuration in most cases. But if you are considering the Self Service Repair program for the first time, then let us shed some light on it.

What is Apple Self Service Repair?

The Self Service Repair program is basically part of Apple's efforts to further expand access to repairs. Under the program, Apple provides the several necessary essentials such as repair manuals, parts, and tools for fixing the display, battery, bottom speaker, camera, display, SIM Tray, and more. The iPhone maker mentioned that it will offer tool rental kits for $49 for customers who do not want to purchase tools for a single repair.

So, to start the Self Service Repair process, you will first need to review the repair manual for the product that you want to repair by visiting Apple's support page - support.apple.com/self-service-repair. Then, you can visit the Apple Self Service Repair Store and order the necessary parts and tools. But before starting with your Apple Self Service Repair, ensure to put your iPhone in Diagnostic Mode. Here's how to do it.

How to put iPhone in Diagnostics Mode

Step 1:

First of all, turn off your iPhone. To do so, just press and hold either the volume button and the side button until the power-off slider appears. 

Step 2:

After that, drag the slider and wait 30 seconds for your device to turn off.

Step 3:

Now, press and hold both the volume up and volume down buttons.

Step 4:

Plug your iPhone into power while holding down the buttons, using either your power adapter or computer.

Step 5:

Check for the Apple logo, when it appears, release the buttons.

Step 6:

When a message appears saying "Diagnostics allow Apple to identify potential hardware and software issues with this device," just tap Start Diagnostics.

Step 7:

And that’s it! Your Apple iPhone has now successfully entered the Diagnostic Mode. You can now begin with the Self Repair Service program on your iPhone.