Google launches smartphone trouble-shooting app | HT Tech

Google launches smartphone trouble-shooting app

The quite aptly named Device Assist is designed to help Nexus device owners fix problems with their handsets and call for back-up when tips and tricks fail.

By:AFP
| Updated on: Dec 05 2014, 10:59 IST
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The quite aptly named Device Assist is designed to help Nexus device owners fix problems with their handsets and call for back-up when tips and tricks fail.

Available to download from Google Play now, the app also offers users an introduction to the new features in Lollipop -- the latest version of the Android operating system -- and tips regarding how to get the most out of it.

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Whenever the app is launched, it will automatically display any potential issues that could be causing, or are about to cause, problems along with steps to remedy them.

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And, if none of the suggestions work, the app can be used to book a call-back from a Google tech support person who will be able to get right down to business -- the app shares all relevant information about the handset and its settings.

The app is a great idea and there's just one limitation: it only works with Nexus, Google Play editions or Android One handsets.

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First Published Date: 05 Dec, 10:43 IST
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