# ICICI Bank launches voice banking services on Amazon Alexa, Google Assistant (HT Tech) > ICICI Bank customers can now avail banking service through voice commands on Amazon Alexa and Google Assistant. # ICICI Bank launches voice banking services on Amazon Alexa, Google Assistant ## ICICI Bank customers can now avail banking service through voice commands on Amazon Alexa and Google Assistant. Apr 20 2020, 16:34 IST ![Follow on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/follow-us-facebook.png) ![Follow on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/follow-us-facebook-hover.png) ![Share](https://images.hindustantimes.com/tech/static/revamp/images/png/Share.png) ![Share](https://images.hindustantimes.com/tech/static/revamp/images/png/Shareclicked.png) ![Share on WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/whatsapp.png) ![Share on WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/whatsapp-hover.png) ![Share on Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/twitter.png) ![Share on Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/twitter-hover.png) ![Share on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/facebook.png) ![Share on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/facebook-hover.png) ![Bookmark](https://images.hindustantimes.com/tech/static/revamp/images/png/Bookmark.png) ![Bookmarked](https://images.hindustantimes.com/tech/static/revamp/images/png/Bookmarked.png) ![ICICI Bank also launched its banking services on WhatsApp last month.](https://images.hindustantimes.com/tech/rf/image_size_960x540/HT/p2/2020/04/20/Pictures/_76cb0c60-82f6-11ea-81b1-a01beea4c212.jpg) ICICI Bank also launched its banking services on WhatsApp last month. (ICICI Bank) ![Author Photo](https://images.hindustantimes.com/tech/static/revamp/images/png/HTTech-new-circle-logo.png) ### By PRESS TRUST OF INDIA ICICI Bank on Monday said it has launched voice assistance-based banking services for its customers and they can check balance, seek credit card details as well as ask other queries among others through this application. The bank said it has integrated its artificial intelligence (AI) powered multi-channel chatbot iPal with Amazon Alexa and Google Assistant through which its retail banking customers can undertake host of banking services through voice commands. This novel facility offers customers yet another way to connect with their bank from home at a time when they are advised to stay indoors in the wake of the nationwide lockdown, ICICI Bank said in a release. Also read click here. The private sector lender said the voice-based facility comes close on the heels of its new digital initiatives such as WhatsApp chat-based ICICIStack aimed at providing uninterrupted banking services for both retail and business customers. It said the WhatsApp-based ICICIStack offers nearly 500 services that covers almost all banking requirements including digital account opening, loan solutions, payment solutions, investments and care solutions. To get the benefit of the voice banking offering, customers need to download the Alexa/Google Assistant and link their ICICI Bank account through a secure two factor authentication process. Anup Bagchi, Executive Director, ICICI Bank said, the lender recently rolled out ICICIStack to facilitate crores of customers to continue all their banking, digitally and from a remote location, without visiting a bank branch. "Now, we have introduced voice banking on two of the most popular voice assistants in the world. Our retail customers can execute a host of their banking requirements from their home securely and 24x7, without visiting a branch," Bagchi said. Catch all the Latest Tech News, Mobile News, Laptop News, Gaming news, Wearables News , How To News, also keep up with us on Whatsapp channel,Twitter, Facebook, Google News, and Instagram. 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