Truecaller partners with Microsoft to enable AI voice answering for calls- How it will work | Tech News

Truecaller partners with Microsoft to enable AI voice answering for calls- How it will work

Truecaller, in partnership with Microsoft, is introducing a feature allowing users to create AI versions of their voices to answer calls using their app.

| Updated on: May 24 2024, 07:09 IST
Reddit launches 'Ask Me Anything' tools for engaging hosts and participants in Q&A sessions- All details
Truecaller partners with Microsoft to enable AI voice answering for calls
1/7 Reddit has unveiled a suite of new tools for its Ask Me Anything (AMA) feature, aimed at enhancing engagement between hosts and participants. These tools cater to celebrities, public figures, organisations, and Redditors alike, fostering deeper interactions within the community. (Reddit)
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2/7 Guest Collaborators Feature: One of the key additions is the ability to include guest collaborators in AMAs. Now, hosts can bring up to five guests to join in answering questions, expanding the depth and breadth of expertise available during these sessions. (Reddit)
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3/7 Scheduled AMAs: With the new scheduling function, hosts can now plan and promote their AMAs in advance. Gone are the days of separate posts to signal an AMA's timing; now, hosts can set a start time up to 21 days ahead, streamlining the process for both hosts and participants. (Reddit)
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4/7 Clear Endings: Hosts can now officially mark the conclusion of an AMA, eliminating any ambiguity for participants. Additionally, hosts can seamlessly direct users to other social channels for further engagement post-AMA, enhancing the overall experience. (Reddit)
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5/7 RSVP and Notifications: Redditors can now RSVP to live AMAs with a simple click, ensuring they receive push notifications 24 hours before and right before the session begins. This feature streamlines attendance and ensures participants don't miss out on their favourite sessions. (Reddit)
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6/7 Sorting Options: Participants now have the option to sort questions by "Answered" versus "Unanswered," allowing for quicker navigation to the heart of the discussion. This feature empowers users to find the information they seek with greater efficiency. (Reddit)
Truecaller partners with Microsoft to enable AI voice answering for calls
7/7 AMA Hub and Resources: Alongside these product enhancements, Reddit has launched an AMA Hub, providing a centralised resource for community members interested in running their own AMAs. Here, users can access valuable resources, best practices, and how-tos to maximise the impact of their sessions. (Bloomberg)
Truecaller partners with Microsoft to enable AI voice answering for calls
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Truecaller and Microsoft team up to let users create AI versions of their voices for answering calls. (Truecaller)

Caller ID service Truecaller is set to allow users to create AI versions of their voices to answer calls. Truecaller, known for identifying and blocking spam calls, is enhancing its AI Assistant feature to let users record their own voices. This initiative is in collaboration with Microsoft's Azure AI Speech, which will use the recorded voice clip to generate an AI version of the user's voice.

“This groundbreaking capability not only adds a touch of familiarity and comfort for the users but also showcases the power of AI in transforming the way we interact with our digital assistants,” said Truecaller product director and general manager Raphael Mimoun in a blog post.

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Personalisation and Security

Truecaller's AI Assistant, first introduced in 2022 and available in select countries, screens incoming calls and informs users of the caller's reason. Users can then decide to answer the call themselves or let the assistant respond. Previously, users could choose from preset voices for the assistant, but now they can personalise it further by recording their own voices.

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Microsoft's Contribution

At Microsoft's Build conference, Azure AI Speech showcased a personal voice feature, which enables users to record and replicate voices. This feature is available on a limited basis for specific uses like voice assistants. Microsoft has implemented safeguards, such as automatic watermarks on AI-generated voices and a code of conduct that requires consent from recorded individuals and prohibits impersonation.

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To set up this feature, users need to:

1. Ensure they have the latest version of the Truecaller app.

2. Subscribe to Truecaller Premium.

3. Open the Assistant settings in the app.

4. Follow the instructions to record and set up their voice.

The rollout of this feature begins in the USA, Canada, Australia, South Africa, India, Sweden, and Chile, with plans to expand to other regions soon.


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First Published Date: 23 May, 10:58 IST

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