9 things to know about India’s new tech called Chakshu to fight scam calls, SMS- Details

In a bid to combat rising digital scams, TRAI has unveiled 'Chakshu,' a new portal designed to empower users against fraudulent SMS and calls.

Purpose of Chakshu: Chakshu allows users to report suspicious phone numbers used in fraudulent activities, covering areas like banking, digital payments, and more.

How Chakshu Works: Users can easily report fraudulent calls, SMS, or WhatsApp messages through Chakshu by selecting from various predefined categories of fraud.

Reporting Process: To file a report, users need to provide details such as the date, time, and a brief description of the fraudulent communication. Uploading screenshots is optional.

Verification Process: Reports require personal details like name and phone number, verified via a one-time password (OTP) for authenticity.

Scope of Chakshu: Chakshu aims to safeguard users from fraudulent activities but does not handle financial cybercrimes directly.

Legal Action: Upon receiving a report, TRAI investigates and may revoke services associated with the reported number if found guilty of fraud.

For victims of cyber fraud, reporting can also be done through cybercrime.gov.in or by dialling 1930.

Chakshu stands as a vigilant guardian against digital fraud, empowering users to contribute actively towards a safer digital environment in India.