DTC bus tickets can now be booked on WhatsApp for traveling around Delhi-NCR- Step-by-step guide

In a move to enhance commuting convenience for Delhi-NCR residents, Meta has unveiled a new WhatsApp-based ticketing service for DTC (Delhi Transport Corporation) buses. Available in both Hindi and English, this service allows commuters to book single-journey tickets effortlessly.

To access the service, commuters simply need to send a message saying "Hi" to +91 8744073223. Additionally, a QR code provided by WhatsApp can be scanned by travellers on DTC and DIMTS (Delhi Integrated Multi-Modal Transit System Limited) routes.

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Ravi Garg, from Meta India's Business Messaging division, expressed enthusiasm about the initiative, highlighting its potential to redefine travel experiences. He stated, "Millions of commuters rely on local transport services daily. We are thrilled to introduce the DTC chatbot, aimed at providing efficient transit solutions for Delhi NCR residents," IANS reported. 

This announcement follows Meta's collaboration with the Delhi Metro last year to introduce WhatsApp-based ticketing for Delhi, Noida, and Gurugram Rapid metro routes.

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Booking a DTC bus ticket via WhatsApp is a straightforward process:

1. Send 'Hi' to +918744073223 to initiate the service.

2. Choose your preferred language: English or Hindi.

3. Select "Book Ticket" from the provided options.

4. Specify your source and destination along with the desired bus route.

5. Choose between AC or non-AC buses and indicate the number of tickets required.

6. Complete the payment process using UPI or cards.

7. Finally, click on 'Download Ticket'.

It's worth noting that tickets booked via WhatsApp will remain valid until the specified time.

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While commuters can also book tickets via the "One Delhi" mobile application by scanning QR codes inside buses, the WhatsApp ticketing service offers a seamless experience for navigating the DTC network in an era marked by artificial intelligence and innovation.