HT TECH wants to start sending you push notifications. Click allow to subscribe

Telepresence robots let employees 'beam' into work

Engineer Dallas Goecker attends meetings, jokes with colleagues and roams the office building just like other employees at his company in Silicon Valley.

By: AP
Updated on: Dec 24 2012, 14:44 IST

Engineer Dallas Goecker attends meetings, jokes with colleagues and roams the office building just like other employees at his company in Silicon Valley.


But Goecker isn't in California. He's more than 2,300 miles away, working at home in Seymour, Indiana.

You may be interested in

Mobiles Tablets Laptops
7% OFF
Apple iPhone 15 Pro Max
  • Black Titanium
  • 8 GB RAM
  • 256 GB Storage
₹148,900₹159,900
Buy now
28% OFF
Samsung Galaxy S23 Ultra 5G
  • Green
  • 12 GB RAM
  • 256 GB Storage
₹107,999₹149,999
Buy now
Google Pixel 8 Pro
  • Obsidian
  • 12 GB RAM
  • 128 GB Storage
₹106,998
Check details
Apple iPhone 15 Plus
  • Black
  • 6 GB RAM
  • 128 GB Storage
₹87,900
Check details
21% OFF
Acer Swift Go SFG14 41 NX KG3SI 002 Laptop
  • Pure Silver
  • 8 GB RAM
  • 512 GB SSD
₹58,999₹74,999
Buy now
39% OFF
Acer Aspire 5 A515 57G Laptop
  • Gray
  • 16 GB RAM
  • 512 GB SSD
₹54,949₹89,999
Buy now
22% OFF
Acer Aspire 3 A315 24 NX KDESI 004 Laptop
  • Silver
  • 8 GB RAM
  • 512 GB SSD
₹33,499₹42,999
Buy now
40% OFF
Asus VivoBook 15 X515JA BQ322WS Laptop
  • Transparent Silver
  • 8 GB RAM
  • 512 GB SSD
₹31,350₹51,990
Buy now
34% OFF
Xiaomi Pad 6
  • Mist Blue
  • 6 GB RAM
  • 128 GB Storage
₹26,299₹39,999
Buy now
55% OFF
Lenovo Tab M10 5G
  • Abyss Blue
  • 6 GB RAM
  • 128 GB Storage
₹20,999₹47,000
Buy now
21% OFF
Realme Pad 2
  • Imagination Grey
  • 6 GB RAM
  • 128 GB Storage
₹19,749₹24,990
Buy now
Honor Pad X9
  • Gray
  • 4 GB RAM
  • 128 GB Storage
₹14,999
Check details

It's all made possible by the Beam - a mobile video-conferencing machine that he can drive around the Palo Alto offices and workshops of Suitable Technologies. The 5-foot-tall device, topped with a large video screen, gives him a physical presence that makes him and his colleagues feel like he's actually there.

Also read: Looking for a smartphone? To check mobile finder click here.

'This gives you that casual interaction that you're used to at work,' Goecker said, speaking on a Beam. 'I'm sitting in my desk area with everybody else. I'm part of their conversations and their socializing.'

Suitable Technologies, which makes the Beam, is now one of more than a dozen companies that sell so-called telepresence robots. These remote-controlled machines are equipped with video cameras, speakers, microphones and wheels that allow users to see, hear, talk and 'walk' in faraway locations.

More and more employees are working remotely, thanks to computers, smartphones, email, instant messaging and video-conferencing. But those technologies are no substitute for actually being in the office, where casual face-to-face conversations allow for easy collaboration and camaraderie.

Telepresence-robot makers are trying to bridge that gap with wheeled machines - controlled over wireless Internet connections - that give remote workers a physical presence in the workplace.

These robotic stand-ins are still a long way from going mainstream, with only a small number of organizations starting to use them. The machines can be expensive, difficult to navigate or even get stuck if they venture into areas with poor Internet connectivity. Stairs can be lethal, and non-techies might find them too strange to use regularly.

'There are still a lot of questions, but I think the potential is really great,' said Pamela Hinds, co-director of Stanford University's Center on Work, Technology, & Organization. 'I don't think face-to-face is going away, but the question is, how much face-to-face can be replaced by this technology?'

Technology watchers say these machines - sometimes called remote presence devices - could be used for many purposes. They could let managers inspect overseas factories, salespeople greet store customers, family members check on elderly relatives or art lovers tour foreign museums.

Some physicians are already seeing patients in remote hospitals with the RP-VITA robot co-developed by Santa-Barbara, Calif.,-based InTouch Health and iRobot, the Bedford, Mass.,-based maker of the Roomba vacuum.

The global market for telepresence robots is projected to reach $13 billion by 2017, said Philip Solis, research director for emerging technologies at ABI Research.

The robots have attracted the attention of Russian venture capitalist Dimitry Grishin, who runs a $25 million fund that invests in early-stage robotics companies.

'It's difficult to predict how big it will be, but I definitely see a lot of opportunity,' Grishin said. 'Eventually it can be in each home and each office.'

His Grishin Robotics fund recently invested $250,000 in a startup called Double Robotics. The Sunnyvale, Calif.,-company started selling a Segway-like device called the Double that holds an Apple iPad, which has a built-in video-conferencing system called FaceTime. The Double can be controlled remotely from an iPad or iPhone.

So far, Double Robotics has sold more than 800 units that cost $1,999 each, said co-founder Mark DeVidts.

The Beam got its start as a side project at Willow Garage, a robotics company in Menlo Park where Goecker worked as an engineer.

A few years ago, he moved back to his native Indiana to raise his family, but he found it difficult to collaborate with engineering colleagues using existing video-conferencing systems.

'I was struggling with really being part of the team,' Goecker said. 'They were doing all sorts of wonderful things with robotics. It was hard for me to participate.'

So Goecker and his colleagues created their own telepresence robot. The result: the Beam and a new company to develop and market it.

At $16,000 each, the Beam isn't cheap. But Suitable Technologies says it was designed with features that make 'pilots' and 'locals' feel the remote worker is physically in the room: powerful speakers, highly sensitive microphones and robust wireless connectivity.

The company began shipping Beams last month, mostly to tech companies with widely dispersed engineering teams, officials said.

'Being there in person is really complicated - commuting there, flying there, all the different ways people have to get there. Beam allows you to be there without all that hassle,' said CEO Scott Hassan, beaming in from his office at Willow Garage in nearby Menlo Park.

Not surprisingly, Suitable Technologies has fully embraced the Beam as a workplace tool. On any given day, up to half of its 25 employees 'beam' into work, with employees on Beams sitting next to their flesh-and-blood colleagues and even joining them for lunch in the cafeteria.

Software engineer Josh Faust beams in daily from Hawaii, where he moved to surf, and plans to spend the winter hitting the slopes in Lake Tahoe. He can't play pingpong or eat the free, catered lunches in Palo Alto, but he otherwise feels like he's part of the team.

'I'm trying to figure out where exactly I want to live. This allows me to do that without any of the instability of trying to find a different job,' Faust said, speaking on a Beam from Kaanapali, Hawaii. 'It's pretty amazing.'

Catch all the Latest Tech News, Mobile News, Laptop News, Gaming news, Wearables News , How To News, also keep up with us on ,Twitter, Facebook, , and Instagram. For our latest videos, subscribe to our YouTube channel.

First Published Date: 24 Dec, 14:35 IST

Sale

Mobiles Tablets Laptops
4% OFF
Samsung Galaxy S24 Ultra
  • Titanium Black
  • 12 GB RAM
  • 256 GB Storage
₹129,999₹134,999
Buy now
7% OFF
Apple iPhone 15 Pro Max
  • Black Titanium
  • 8 GB RAM
  • 256 GB Storage
₹148,900₹159,900
Buy now
13% OFF
Xiaomi 14
  • Matte Black
  • 12 GB RAM
  • 512 GB Storage
₹69,999₹79,999
Buy now
8% OFF
Apple iPhone 15 Plus
  • Black
  • 6 GB RAM
  • 128 GB Storage
₹82,600₹89,900
Buy now
33% OFF
Xiaomi Pad 6
  • Mist Blue
  • 6 GB RAM
  • 128 GB Storage
₹26,999₹39,999
Buy now
28% OFF
Realme Pad 2
  • Imagination Grey
  • 6 GB RAM
  • 128 GB Storage
₹17,999₹24,999
Buy now
24% OFF
Samsung Galaxy Tab A7 Lite
  • Silver
  • 3 GB RAM
  • 32 GB Storage
₹9,710₹12,700
Buy now
18% OFF
Samsung Galaxy Tab S9 5G 256GB
  • Graphite
  • 8 GB RAM
  • 256 GB Storage
₹93,648₹113,798
Buy now
23% OFF
Infinix INBook X1 Neo XL22 Laptop Intel Celeron Quad Core 8 GB 256 GB SSD Windows 11
  • Blue
  • 4 GB RAM
  • 128 GB SSD
₹22,990₹29,990
Buy now
36% OFF
Infinix INBook X1 Pro Laptop
  • Black
  • 8 GB RAM
  • 256 GB SSD
₹44,990₹69,999
Buy now
29% OFF
Asus VivoBook 15 X515JA EJ522TS Laptop
  • Grey
  • 8 GB RAM
  • 512 GB SSD
₹44,689₹62,889
Buy now
34% OFF
Asus ROG Strix G17 G713QM K4215TS Laptop
  • Black
  • 16 GB RAM
  • 1 TB SSD
₹180,990₹272,990
Buy now