JioMart WhatsApp home delivery: How to order vegetables, groceries

JioMart WhatsApp delivery services: If you are ordering groceries, vegetables and daily essentials from JioMart, it is now just a WhatsApp away. JioMart taps into the popular messaging app to scale up online business to compete with the likes of Amazon and Walmart-owned Flipkart.

JioMart users will now see a new 'tap and chat' option that allows users to order groceries through WhatsApp. Delivery is still free and there is no minimum order value. Customers can fill their shopping carts within the app and pay either via JioMart or in cash on delivery.

"The JioMart experience through WhatsApp is actually, very simply put - 'conversational' in nature. WhatsApp is extremely simple and easy to use; So there's no customer inhibition when ordering for supplies," said Akash Ambani.

JioMart booking via WhatsApp: How to do it

Jio said that all a customer needs to do is just order away on JioMart."Bread, butter, vegetables, beverages, everything that you need in your household that day or that week... look up a product, set up a subscription for a regular buy if that's what you want, or get personalized recommendations based on your past purchase history, it's all there," Isha Ambani added.

"As Jio and Meta teams work closely, we are opening more and more avenues of working together. One such avenue is Jio on WhatsApp, which is simplifying the entire 'prepaid recharge'," said Akash.

"Yes, it makes it very simple for anybody to adopt. For example, for older citizens who at times may find it difficult to head outside, this Jio recharge feature through WhatsApp is so helpful! And payments on WhatsApp adds to that ease!" they said.

For those in the unknown, JioMart delivers all grocery items, from fruits and vegetables to cereal, toothpaste and cooking staples like paneer and chickpea flour. Now, all of these can be ordered through WhatsApp.

To further promote an interconnected experience, Jio said that it will pre load both JioMart and WhatsApp apps on its recently launched JioPhone Next, which is meant to appeal to buyers looking for an affordable smartphone.

However, this is not all. Jio says that it will continue to work on the platform and bring new features as well as make the process easier. “We continue to be so excited about our partnership with Meta and in collaboration with the WhatsApp team, we intend to build out native features that will not only help users shop seamlessly on WhatsApp but will also help retailers increase stock assortments, improve margins and get them closer to perhaps a larger base of customers, like never before,” said Akash Ambani.