How to shop using WhatsApp Carts | How-to

How to shop using WhatsApp Carts

WhatsApp's Cart feature is available on its platform worldwide.

| Updated on: Aug 21 2022, 00:19 IST
WhatsApp is getting Carts.
WhatsApp is getting Carts. (Pixabay)
WhatsApp is getting Carts.
WhatsApp is getting Carts. (Pixabay)

WhatsApp today released a major update on its platform today. The company today rolled a feature called Carts on its platform worldwide.

This new feature enables users to shop using its platform in an easier way. It will enable users to browse a catalog, select multiple products and send the order as one message to the business. At the same time, it will make it easier for businesses to keep a track of order inquiries, manage requests from customers and close sales.

Here is a step-by-step description of how you can add items to a cart, edit it and shop for items from a business:

Step 1: Open WhatsApp.

Step 2: Go to your chat or business profile of the business you'd like to order from.

Step 3: Tap on the shopping button icon listed next to their name to access their catalog.

Step 4: Once the catalog opens, browse through the products you'd like to order.

Step 5: Tap on the product you like.

Step 6: Tap ADD TO CART on a product if you'd like to order.

Step 7: Once you've updated your cart, you can send it to the seller as a WhatsApp message.

Step 8: Once sent, you will be able to see the details of your order by tapping on the VIEW CART button in your chat window with the seller.

To edit your order follow these steps:

Step 1: Tap VIEW CART to see all the products added to your cart.

Step 2: Tap ADD MORE if you wish to navigate back to the catalog to continue adding more products.

Step 3: You can also edit the quantity for each product added to your cart.

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First Published Date: 08 Dec, 20:44 IST