# Trai rules out regulatory intervention for OTT communication services | Tech News (HT Tech)

> The move comes as a breather for OTT players, which have come under increasing scrutiny otherwise, but deals a blow to telcos' long-standing demand for parity and level-playing-field with such OTT services that cannibalise their own offerings.

# Trai rules out regulatory intervention for OTT communication services

## The move comes as a breather for OTT players, which have come under increasing scrutiny otherwise, but deals a blow to telcos' long-standing demand for parity and level-playing-field with such OTT services that cannibalise their own offerings.

Aug 20 2022, 23:01 IST

![Follow on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/follow-us-facebook.png)

![Follow on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/follow-us-facebook-hover.png)

![Share](https://images.hindustantimes.com/tech/static/revamp/images/png/Share.png)

![Share](https://images.hindustantimes.com/tech/static/revamp/images/png/Shareclicked.png)

![Share on WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/whatsapp.png)

![Share on WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/whatsapp-hover.png)

![Share on Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/twitter.png)

![Share on Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/twitter-hover.png)

![Share on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/facebook.png)

![Share on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/facebook-hover.png)

![Bookmark](https://images.hindustantimes.com/tech/static/revamp/images/png/Bookmark.png)

![Bookmarked](https://images.hindustantimes.com/tech/static/revamp/images/png/Bookmarked.png)

![Skype, Viber, WhatsApp and Hike are some of the popular and widely-used OTT services.](https://images.hindustantimes.com/tech/img/2020/09/15/1600x900/a78438c0-e6e4-11ea-aeeb-bfe0af332d92_1600134597958_1600134616038.jpg)

Skype, Viber, WhatsApp and Hike are some of the popular and widely-used OTT services. (Bloomberg)

![Author Photo](https://images.hindustantimes.com/tech/static/revamp/images/png/HTTech-new-circle-logo.png)

### By PTI

Regulator Trai on Monday ruled out any immediate regulatory intervention for OTT communication services like Whatsapp, Google Duo and Viber, and said time is not opportune to recommend a comprehensive regulatory framework for them -- dashing hopes of telcos that had been pushing for same rules to be applied to such players.

The entire matter can be looked into afresh when more clarity emerges in international jurisdictions particularly the study undertaken by the ITU (International Telecommunication Union), Trai said outlining its views on the issue of regulatory framework for OTT (Over-The-Top) communication services.

The move comes as a breather for OTT players, which have come under increasing scrutiny otherwise, but deals a blow to telcos' long-standing demand for parity and level-playing-field with such OTT services that cannibalise their own offerings.

Also read

click here.

The Cellular Operators Association of India (COAI) said it had been hopeful that the Telecom Regulatory Authority of India (Trai) would address and rectify these "long pending market anomalies once and for all".

The COAI rued that without a resolution of these issues, telecom service providers will continue to be at a "disadvantageous position" vis-a-vis OTT communication service providers, who are not subject to strict regulatory/ licensing framework as telecom companies are.

OTT services refer to applications and services that are accessible over the internet and ride on an operator's network. Skype, Viber, WhatsApp and Hike are some of the popular and widely-used OTT services.

In a statement, Trai said, "It is not an opportune moment to recommend a comprehensive regulatory framework for various aspects of services referred to as OTT services, beyond the extant laws and regulations prescribed presently."

Trai further said that no regulatory interventions are needed for privacy and security related issues of OTT services for now.

Trai said that market forces may be allowed to respond to the situation without prescribing any regulatory intervention.

"However, developments shall be monitored and intervention as felt necessary shall be done at appropriate time," the regulator said.

Trai had come out with a discussion paper on regulatory framework for such services in November 2018 where it had sought industry's views on multiple issues.

These issues were similarity and substitutability of telecom service providers and OTT services, regulatory imbalance and non-level playing field between these two types of service providers, economic aspects, inter-operability, lawful interception of OTT services as well as access of emergency services from OTT.

Telecom companies in India had long been demanding that OTT players be brought under the ambit of the regulatory framework, as they offer similar services without attached licencing obligations, conditions and levies (such as licence fee).

However, OTTs argued back that a regulatory regime for them would stifle innovation.

Of late, some of these platforms have come under increased scrutiny, and the government is seeking greater accountability from these firms.

It is pertinent to mention that Trai had made it clear that the scope of its consultation paper would be regulatory issues and economic concerns pertaining to those OTT services that are “same or similar” to the services provided by telecom service providers (TSPs).

In a statement on Monday, the COAI said that while Trai's consultation paper two years back had posed various important issues like similarity and substitutability of TSPs and OTT communication services, regulatory imbalance and non-level playing field, "it appears none of these issues have been addressed by Trai in their current recommendations".

"While, TSPs have to abide by a strict regulatory and licensing framework in order to provide the communication services, no regulatory/ licensing framework is applicable on those OTT players who offer similar communication services in the form of messaging, voice and video calls," COAI director general S P Kochhar said in a statement.

"We are of the view that these OTT services are substitutable to the services provided by the TSPs and hence a case of non-level playing field exists," Kochhar said.

He added that security issues, such as lawful interception which TSPs comply with, are not applicable on OTT providers "which remain a threat to the national security".

"The same is true in case of the privacy and security norms which are applicable on telcos but not applicable on OTT CSPs who also offer messaging and voice/video communication services," he said.

Trai, in its recommendations, said that various studies on appropriate business models are already under consideration in various jurisdictions and added that any regulatory prescription in haste could leave adverse impact on industry as a whole.

On security and privacy issues, Trai noted that architecture of OTT communication service is evolving to protect the end users with encryption technology deployed in a manner which prevents intermediaries from getting the communication in a clear text or in an intelligible form.

Trai felt that imposition of any requirements to cater to get the details of communication in an intelligible form or clear text would either lead to change in the entire architecture of such OTT services which might not provide the same level of protection as offered currently, or may require provisions which may make the agents involved in the communication vulnerable to unlawful actors.

Catch all the Latest Tech News, Mobile News, Laptop News, Gaming news, Wearables News , How To News, also keep up with us on Whatsapp channel,Twitter, Facebook, Google News, and Instagram. For our latest videos, subscribe to our YouTube channel.

15 Sept, 07:22 IST

trai

whatsapp

![HT Tech Awards](https://tech.hindustantimes.com/ht-tech-power-list-awards-2026/httech-awards-banner-new.webp)

### Related Stories

07 Oct 2026

71,600,134,486,496

NEXT ARTICLE BEGINS

![View all](https://images.hindustantimes.com/tech/static/revamp/images/png/view-all-icon.png)

## Tips & Tricks

![Ghibli-style art](https://images.hindustantimes.com/tech/img/2025/03/28/414x233/ChatGPT_Ghibli_style_images_1743161814450_1743161814596.jpg)

### How to turn your photos into Ghibli-style art with ChatGPT for free: Step-by-step guide

![How to create an invitation using iPhone’s new Apple Invites app- Step-by-step guide](https://images.hindustantimes.com/tech/img/2025/02/14/414x233/invites_1738728829564_1739543695649.png)

### How to create an invitation using iPhone’s new Apple Invites app- Step-by-step guide

![Apple TV app arrives on Android phones and tablets: What you get and how to install it](https://images.hindustantimes.com/tech/img/2025/02/13/414x233/unnamed_1739426557335_1739426567634.jpg)

### Apple TV app arrives on Android phones and tablets: What you get and how to install it

![Vodafone Idea OTT plans](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Vodafone Idea users can now stream 17 OTT apps with one subscription: Here's how

![Android data transfer methods](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### How to transfer data from one Android to another using Google backup, USB-C cable, and more

## Editor’s Pick

![iPhone 16e launched with A18 chip, Apple AI—bringing flagship power on a budget: Check specs, price](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### iPhone 16e launched in India: All details about the new budget mobile from Apple

![DeepSeek was founded in China with only a fraction of the budget of the top AI companies in the US.](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### DeepSeek AI: How it works, who’s behind it, how it’s different from ChatGPT, and its big US market impact explained

![iPhone 17 Air likely to get this feature that iPhone 17 Pro models may miss out on](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### iPhone 17 Air likely to get this feature that iPhone 17 Pro models may miss out on

![Google Whisk AI explained: How remixing works, availability, and how it differs from Gemini](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Google Whisk AI explained: How remixing works, availability, and how it differs from Gemini

![iOS 18.4 beta arriving soon: Know why it is the biggest iPhone update](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### iOS 18.4 beta arriving soon: Know why it is the biggest iPhone update

## Trending Stories

![Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order

![Infinix Note 50s 5G+](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Infinix Note 50s 5G+ set to launch in India with 64MP camera and MediaTek Dimensity 7300 SoC

![Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more

![Apple Intelligence AI training](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Apple plans to train AI using your on-device data without accessing personal content or emails: Report

![CMF Buds 2](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### CMF Buds 2 key features and price revealed ahead of April 28 launch: Details inside

keep up with tech

![Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-facebook.png)

![Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-twitter.png)

![WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-whatsApp.png)

![Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-facebook.png)

## Gaming

![Check out these five gaming monitors under  <span class='webrupee'>₹</span>20,000,](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Top 5 gaming monitors under ₹20000 you should consider

![gaming consoles](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Grab gaming consoles at discounted rates during Amazon Great Indian Festival: Up to 72% off

![Pokémon GO Wild Area 2025](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Pokémon GO Wild Area 2025 to bring Grimmsnarl family, Shiny Hatenna, and global challenges

![Shade Silver](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Shade Silver free on Steam for a limited time: Here’s how to get it

![Call of duty](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png)

### Call of Duty: Black Ops 7 skips Switch 2 at launch, release date and price leak

![View all](https://images.hindustantimes.com/tech/static/revamp/images/png/view-all-icon.png)

## Trending News

### Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order

![Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order](https://images.livemint.com/static/static/1x1_img.gif)

### Infinix Note 50s 5G+ set to launch in India with 64MP camera and MediaTek Dimensity 7300 SoC

![Infinix Note 50s 5G+](https://images.livemint.com/static/static/1x1_img.gif)

### Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more

![Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more](https://images.livemint.com/static/static/1x1_img.gif)

### Apple plans to train AI using your on-device data without accessing personal content or emails: Report

![Apple Intelligence AI training](https://images.livemint.com/static/static/1x1_img.gif)

### CMF Buds 2 key features and price revealed ahead of April 28 launch: Details inside

![CMF Buds 2](https://images.livemint.com/static/static/1x1_img.gif)

## Trending Gadgets

Mobiles

Laptops

Tablets

![HT Tech](https://images.hindustantimes.com/tech/static/revamp/images/png/HT_tech-new.gif)

- https://tech.hindustantimes.com/tech/news/trai-rules-out-regulatory-intervention-for-ott-communication-services-71600134486496.html