Apple is offering free replacement for faulty smart battery cases of iPhone XS, iPhone XS Max, iPhone XR

Apple has confirmed some smart battery cases for older iPhones are faulty. The company is offering a free replacement for the affected units.

Apple iPhone XS series and XR with faulty smart battery cases can get it replaced. (Apple)

Apple is offering a free replacement program for smart battery cases for older iPhone cases. Apple has confirmed that some of these smart battery cases for iPhone XS, iPhone XS Max and iPhone XR are not working properly.

Apple in its support page highlighted that the affected battery cases will show two behaviours. One is where the smart battery case "will not charge or charges intermittently when plugged into power". The other instance is where the smart battery case "does not charge the iPhone or charges it intermittently".

Apple also states the affected units were manufactured between January 2019 and October 2019. The company also assures that this isn't a safety issue. Users who are facing these smart battery case issues can get a free replacement. Here's how:

Some more things to note with Apple's smart battery case replacement program are that the company may restrict or limit it to the region of purchase. This program also covers affected smart battery cases for two years after the first retail sale of the unit. Also, this program does not extend the standard warranty coverage for the smart battery case.