Google just fixed Chromebook OS camera bug; Update Chrome OS 100 NOW

Google has finally fixed the Chromebook OS camera issue. Know if you are running on the latest version, if not, update it now.

| Updated on: Aug 22 2022, 11:23 IST
Google Chromebook OS users reported issues with their cameras. Now, here’s the fix. (HP)
Google Chromebook OS users reported issues with their cameras. Now, here’s the fix. (HP)

Software updates are meant to fix the existing bugs and bring new features for a smoother overall experience for users. But what if, instead of fixing the existing problems, a new update brings new bugs! That's what happened with the last Chrome OS update which left Chromebook cameras broken. Several reports from a number of users have surfaced online claiming that their cameras stopped working after the Chrome OS update. Users took to Reddit to share their experience, while Chromebook Help blog page also shared the Google Chromebook OS camera bug issue users were facing.

The majority of the affected devices are powered by ARM processors, and users allege that it doesn't matter what programme accesses the camera; the webcam simply stops working after updating to the latest Chrome OS 100, Android Police report mentioned. The complaints from users further revealed that the indicator light of the camera activates, and the Chromebook creates a shutter sound, but there are no visuals displayed on the screen. According to the About Chromebooks page, the problem affects at least four laptops: the Acer Chromebook 14, the HP Chromebook x2 11, the Lenovo Duet 5 Chromebook 5, and the Lenovo 10e. But here's the good news...

Google fixes the camera bug

Now, Google has confirmed that they have fixed the camera bug reported in the latest update of Chrome OS. "Thank you for your patience as we worked to resolve this issue. The fix for this issue is now available with the latest Chrome OS update," Rabecca, the Community Manager of Google mentioned in the Chromebook Help page. On behalf of Chrome OS, Rebecca suggested the users who have faced the Camera bug to update their device to the latest version of Chrome OS so that the issue can be resolved. Here's how to update your Chromebook.

How to update your Chromebook to the latest version

Step 1:

Turn on your Chromebook device.

Step 2:

Then, make sure to connect it with your Wi-Fi.

Step 3:

Now at the bottom right, select the time.

Step 4:

Tap on Settings.

Step 5:

At the bottom of the left panel, select About Chrome OS.

Step 6:

Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses. Here, you need to select Check for updates.

Step 7:

If your Chromebook finds a software update, it will start to download automatically. And it’s done!

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First Published Date: 11 Apr, 18:12 IST