Android apps crashing for some users, Google working on a fix

Android apps are crashing for several Samsung users, and some from other brands. Here's how to fix it.
| Updated on Mar 23 2021, 09:35 AM IST
Samsung phones are majorly affected by this issue.
Samsung phones are majorly affected by this issue. (HT Tech)

Samsung smartphone users are reporting random app crashes. It seems to be affecting different Samsung phones according to complaints posted on Reddit. The cause behind the app crashes is said to be due to an issue with the Android System WebView that is used to display web content.

Samsung smartphones including Galaxy S21, Galaxy A50, Galaxy S8, Galaxy A71, Note 20 Ultra appear to be affected by the issue. Users have reported of different apps including Amazon, Gmail, and Google crashing on their phones. A handful of phones from other brands including Huawei, Google Pixel, and Motorola have also been found to be facing the same app crashing issue. But it’s majorly affecting Samsung smartphones, both old and new.

Google has acknowledged the issue identifying WebKit as the source, and is currently working on a fix, The Verge reported. Until Google rolls out a fix, affected users can follow a workaround that is to remove the WebView update and restart the phone. Users whose smartphones are affected by this can follow these steps -

Open the settings menu, and go to Apps.

Scroll down and select Android System WebView.

Then tap on the three-dotted button in the top right corner.

Select ‘Uninstall Updates’.

Some users on Reddit have pointed out that uninstalling updates from the settings menu fixes only some apps. They have suggested uninstalling app updates from the Google Play Store for all apps to work properly. To do this users can head to Play Store, search for Android System WebView, and press the uninstall button. This should uninstall the app’s updates.

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First Published Date: 23 Mar, 09:35 AM IST
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