Covid-19: Vodafone Idea extends incoming service for select customers free of cost

This means users of both Vodafone and Idea will be able to receive incoming calls even after their validity of their plan expires before May 3.

This means users of both Vodafone and Idea will be able to receive incoming calls even after their validity of their plan expires before May 3. (REUTERS)

In a bid to let feature phone prepaid customers stay connected during the Covid-19 pandemic in India, Vodafone Idea Limited (VIL) has decided to extend the provision of unrestricted incoming service. The free of cost extension by the firm is valid till May 3, 2020. This means both Vodafone and Idea subscribers will be able to receive incoming calls even after the validity of their plan expires before May 3.

Vodafone Idea states that this extension will be credited in the accounts of all eligible customers in the coming days. Customers availing Vodafone Idea's services can continue to recharge their accounts using the app (MyVodafone App, MyIdea App), company website or e-wallets including Paytm, Google Pay, PhonePe, Amazon Pay and more.

"Our endeavor is to ensure that all our customers remain connected at all times without worrying about any disruption, especially in these troubled times. In order to ensure that consumers stay connected during this extended lock down, we are extending the incoming service validity of 90 mn consumers till May 3rd. This would effectively mean that these consumers can use their phones for receiving incoming calls unhindered," said Avneesh Khosla, Marketing Director, Vodafone Idea in a statement.

Earlier this month, Vodafone Idea launched three new plans in its Value Added Segment (VAS) services. Available only for the Mumbai circle for now, these plans cost ₹47, ₹67 and ₹78 and offer caller tunes with other validity benefits.