Xiaomi is selling smartphones faster than any other brand in the country: Manu Kumar Jain
According to IDC’s report, Xiaomi had shipped more smartphones than Samsung during Q4 2017.
Xiaomi and Samsung has an ongoing tussle following reports of smartphone shipments in India. While Samsung continues to dominate the smartphone market in India, Xiaomi took the lead during Q4 2017.
The exponential growth of Xiaomi in India, especially in the last two quarters, when it dethroned Samsung from the top spot, has alarmed the South Korean giant — a market leader for years — which registered 27% growth in its mobile business revenue for the financial year 2016-17, touching ₹34,300 crore.
The Chinese electronics and software company, does not have big, secret warehouses in India where it is dumping unsold inventory and is actually selling smartphones faster than any other brand in the country, Xiaomi India managing director and global vice-president Manoj Kumar Jain has emphasised.
Reacting to a question that its arch rival believes that "shipments are important but they don't tell the final market share", Jain said Xiaomi has the leanest distribution system network in place and whatever is being produced locally or being imported into the country is fast going off the shelves.
"Whatever is being produced locally or shipped into India from us is actually being sold faster than any other brand, unless I am building big, secret warehouses and accumulating the unsold handsets there," Jain said.
"We don't have even a week's inventory anywhere in our system, unlike other brands who at times have two-three months of inventory. We are selling stocks coming in the second week of January right in the third week," Jain mentioned.
In a recent interview with IANS, Asim Warsi, Samsung India's global vice-president, refuted reports that Samsung's market share has slipped in India.
"German research firm GfK reports final consumption which is the most important measure of market share. Shipments are important but they don't tell the final market share," Warsi had told IANS, adding that "the real share is what I sold out to my customers and here, we are pretty strong". ALSO READ: Xiaomi replaces Samsung as the top smartphone seller in India: Canalys and Counterpoint
According to Jain, Xiaomi believes in the International Data Corporation (IDC) reports because they track overall shipments — both online and offline. ALSO READ: Xiaomi leads Indian smartphone market in Q4 2017, Samsung at no. 2: IDC
"The online smartphone market today has grown to 35%-40% in India. The other vendors are neglecting the online market and sharing reports that only tracks offline numbers. It is not fair," Jain told IANS, without naming Samsung.
"I won't comment on a particular brand but IDC is one research firm that gives actual numbers: Both from online and offline," the Xiaomi executive added.
According to the IDC, Xiaomi shared the top slot with South Korea's Samsung in India, with a market share of 23.5%, in the third quarter of 2017. In the fourth quarter, Xiaomi emerged a clear leader with 26.8% market share, with Samsung second at 24.2% market share. For the entire year, however, Samsung, with 24.7% share, was the leader and Xiaomi with 20.9% stood second. But Xiaomi is fast catching up.
The Beijing-based smartphone maker today has 57% market share in the online segment in the country. It is also the second-biggest offline brand with 11% share. The company shipped nearly 9.6 million "Redmi Note 4" handsets last year.
"We launched eight smartphones in 2017 and all did exceedingly well. In some of the quarter results, the top three smartphones were Xiaomi units," Jain said.
Redmi Note 5 is a successor to Redmi Note 4 while Redmi Note 5 Pro will be the first Xiaomi device to come with the "Face Unlock" feature and the latest Snapdragon 636 processor.
"We will launch six-eight smartphones this year to continue the same legacy that we introduced in 2017 -- great specifications and amazing quality at incredible price. We will try to cover all price points this year too," the Xiaomi executive informed.
With Mi Homes, Xiaomi is fast building its oflline network across the country.
"We started going offline aggressively about nine months ago and now, we are second-biggest offline brand at 11 per cent. We have only reached 20-25 cities so far — unlike big brands who are present in many cities. We will continue to build on innovative models to reach more users via offline expansion," Jain said.
Xiaomi has also tripled its services centres from 250 to 750 last year in the country.
"We will continue to provide superlative experience to Mi fans. If we continue on building great products, expand offline and improve customer services, we will sure grow much further this year," Jain said.