Samsung edges past Apple in consumer satisfaction index for handsets | HT Tech

Samsung edges past Apple in consumer satisfaction index for handsets

South Korean tech titan Samsung has edged past arch rival Apple in the American Customer Satisfaction Index despite receiving a lukewarm response to its flagship Galaxy S5 handset.

By:ANI
| Updated on: Jan 02 2015, 11:04 IST
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South Korean tech titan Samsung has edged past arch rival Apple in the American Customer Satisfaction Index despite receiving a lukewarm response to its flagship Galaxy S5 handset.

Samsung, who came under increasing pressure in the wake of declining profits, received a satisfaction rating of 81 points out of a possible 100, two points ahead of arch-rival Apple, Fox News reported.

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The data published this week by the American Customer Satisfaction Index saw Samsung taking precedence over Apple in terms of consumer satisfaction despite the latter introduced with great fanfare larger-screen iPhone 6 and 6 Plus smartphones, with 10 million units sold over their first weekend.

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First Published Date: 02 Jan, 10:58 IST
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