JPMorgan says technical issue affected some accounts, now fixed

“We’ve resolved the issue as of 9 a.m. Eastern today and accounts show current balances,” JPMorgan’s Trish Wexler said in an emailed statement.

By:BLOOMBERG
| Updated on: Jun 28 2020, 21:54 IST
JPMorgan Chase & Co.
JPMorgan Chase & Co. (JP Morgan Chase & Co/Facebook)
JPMorgan Chase & Co.
JPMorgan Chase & Co. (JP Morgan Chase & Co/Facebook)

A technical glitch resulted in some JPMorgan Chase & Co. account balances failing to update overnight, though the issue has been resolved, a bank spokeswoman said Sunday.

Customers earlier took to Twitter to complain about discrepancies in their accounts, with the hashtag #chasebank trending online. Some claimed thousands of dollars were missing or added to their accounts, while others reported app outages.

“We've resolved the issue as of 9 a.m. Eastern today and accounts show current balances,” JPMorgan's Trish Wexler said in an emailed statement.

Written by Michelle F. Davis.

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First Published Date: 28 Jun, 21:53 IST
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