Cyber fraud case: ₹3.38 lakhs loss for 70-years old retired RBI employee

Cyber fraud case: Mumbai witnessed another cyber fraud case involving a 70-year-old woman losing ₹3.38 lakhs! The woman is a retired RBI employee whose only source of income is her pension. The fraudsters reached out to woman posing as SBI employees seeking to do an online KYC process.

The woman fell prey to the scam. As reported, the woman got a message on her phone on November 8, where it mentioned that she has not updated her KYC details in a while. The message came with a phone number, which claimed to belong to an SBI officer.

KYC cyber fraud case steals ₹3.38 lakhs

The woman fell prey to the bait and ended up calling the phone number. The scamster posed as Rahul on the other side, asking the victim to complete “SBI's new KYC process for senior citizens” that completely happens online. Upon agreeing, she received a link from the scamster.

Upon opening the link, the woman was led to a webpage with an SBI logo on the top. The form required all her bank and transactions details. As soon as the woman filled in her details, the scamster made six transactions back-to-back. The total amount withdrawn from her account amounted to ₹3.38 lakhs.

The woman later sough help from her neighbour, who asked her to call the bank's helpline number and block the card immediately. The woman later went to her branch and filled a dispute form, followed up by an FIR at the nearest police station.

How to avoid cyber fraud attacks

- You should always remember that no bank reaches out to their customer for doing an online KYC, especially via an SMS message. If you receive such SMS messages in your inbox, or emails, delete them immediately.

- If in case you get confused and end up calling the person, you should never give away your bank details to anyone over the phone. Your bank credentials, which include you account number, IFSC code, and password are supposed to be known by you only. 

- Also, never share any OTP code you receive for any transaction made from your account to someone else.