Got a package from Flipkart? Avoid shock, Do NOT share OTP till you do THIS

Yesterday, September 27, a shocking incident came to the surface. A Flipkart user had ordered a laptop but after receiving the package, he found Ghadi detergent inside the box instead. A real shock to the system! Clearly, he was duped by the third-party seller on the ecommerce platform. But when he decided to contact Flipkart for return and refund, the company declined. The reason given by the company is that the product was received as the OTP was shared with the delivery person. Turns out, Flipkart is running a pilot process where customers have to open the package and verify the content before sharing the OTP! That is the Flipkart rule! Only then, the package would be considered eligible for return and refund. But this is a step you should be practicing anyway. Read on to know why.

Never share OTP with delivery person before checking what is in the package

In the two years of pandemic, ecommerce platforms witnessed an unprecedented growth. This was largely due to the long periods of lockdown and ease of accessing products via home deliveries. But because of such a recent transition, a large part of the population is still not accustomed to the digital hygiene that must be maintained while transacting, choosing products or receiving them.

As a result, a lot of scams have also risen in this period. Various online scams have popped up that target the ‘transaction’ phase of ecommerce shopping. These scammers send you lucrative offers on text messages and WhatsApp and send a link to a fake link and ask you to make a transaction. Once done, these scammers collect your account information and steal money. But this one is widely known. There exists another danger, which thrives in plain sight.

Fraudulent third-party sellers are becoming an issue for both the platform and consumers. They set up product pages but when it comes the time to send products for delivery, they don't send the product, but something cheap. The result is that the customer gets duped.

Never forget to do this while receiving package

And this is why it is always necessary to open and check any delivery item that you receive before giving the delivery person the OTP. For deliveries from ecommerce platforms that do not share an OTP, make sure to ask the delivery person to open the package in front of you so that there is no scope for discrepancy. Also, always make sure that the product you’re buying online is eligible for return.