RIL launches WhatsApp chatbot for all AGM-related queries

Reliance Industries Limited (RIL) is set to host its 43rd Annual General Meeting (AGM) via a virtual event on July 15. Ahead of its annual event, the company has launched a WhatsApp chatbot that is aimed at helping the company’s shareholders, prospective investors, media and people at large to get timely and quick information about the upcoming event.

The newly launched WhatsApp chatbot is powered by Jio Haptik and it has been developed by Haptik Technologies, which is a subsidiary of RIL, can be accessed by sending a simple message on the messaging app. WhatsApp users need to send “Hi” to ChatBot’s WhatsApp number which is 79771 11111.

The chatBot will be active 24x7 and it will answer all of users’ queries related to RIL AGM. Sources say that the “chatBot has been designed to handle diverse sets of queries from the large number of shareholders, other interested stakeholders and general public from across the country. It will be able to assist thousands of shareholders, other stakeholders and the public at any given time with text & video content and useful links related to the AGM.”

Coming back to the AGM, RIL’s 43rd AGM will be held in the form of an online event that will begin at 2PM on July 15. At the event, the company is expected to talk about its series of deals over the past twelve week that has enabled the company to raise a total of ₹118,318.45 crore from global investors such as Facebook, Intel and Qualcomm among others and become a debt-free company, a goal that the company had set for March 2021. In addition to that, the company is also expected to announce updates to its Aramco deal that hoped to raise $75 billion by selling a 20% stake in its Oil-to-Chemical division.