After screen gap issue, Pixel 5 users now face volume problems

    For many, the only way to turn down the volume is by enabling the silent or vibrate mode.
    By HT TECH
    | Updated on Nov 17 2020, 03:44 PM IST
    Google Pixel 5
    Google Pixel 5 (Google)
    Google Pixel 5
    Google Pixel 5 (Google)

    Looks like Pixel 5 users are once again facing problems with the flagship smartphone. This time its about the phone’s volume. According to some users on Reddit and Google’s official support forums, there might be two separate issues with the device but both are in relation to the same volume problem.

    According to some, the volume drops randomly while playing videos but some others are facing an opposite situation altogether. They say that the volume gets too loud at times for notification alerts, screenshots and the camera shutter button among other system audio. What’s worse is that using the volume slider doesn’t solve the issue at all.

    Also read: Google Pixel 4a launched in ‘Barely Blue’ colour

    One of the users on Google support forum writes “I first noticed this when I went to record a voice message in WhatsApp; touching the mic and releasing it both resulted in very loud sounds. I tried the same in the native messages app that came with the phone; while the sound is not nearly as obnoxious, it’s still inordinately loud, ignoring my volume settings. Perhaps the most obvious instance is the sound of the screenshot. These things are loud and do not care what I do with my volume sliders.”

    For many, the only way to turn down the volume is by enabling the silent or vibrate mode.

    But fortunately, Google is aware about the issue but the reply doesn’t confirm if Google will solve this problem or let it be. A Google community specialist said in the forum post “With each new Pixel phone we work to improve volumes to make sure customers don’t miss important phone calls and notifications. On Pixel the settings for ringtones and notifications are tied together so these volume changes affect both of these settings. Thank you for your feedback about these settings and we will work to make improvements in future updates on Pixel 5.”

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    First Published Date: 17 Nov, 03:44 PM IST
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