As the second wave of the novel coronavirus pandemic continues to surge in the country, citizens across states are scrambling to use social media to help coordinate efforts to find medicines, hospital beds and oxygen cylinders, which are all in short supply. These include platforms like Twitter, Facebook and Instagram, as well as encrypted chat apps like WhatsApp.
Also read: How to use Google Maps to find the closest Covid-19 vaccination centres
In the absence of effective government response to the demand for these medicines and services, the citizens have started using social media in place of government helplines and grievance redressal mechanisms. However, among the flood of tweets asking for help on the platform, it can be difficult to find the information/responses you need.
However, platforms like Twitter offer powerful features via the advanced search function that lets users search for tweets containing specific keywords, phrases, hashtags, a specific language, geographic location, a specific date — or tweets from, replying to or mentioning a specific account. These can be done using Search Operators, which allow users to find exactly what they need.
We hope that these tools will help users navigate Twitter well at a time when many are relying on the platform to procure live-saving medicines and oxygen cylinders. It is also important to share this information with others who could benefit from these advanced search capabilities during the novel coronavirus pandemic.
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