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This is why Gmail, YouTube went down across the world recently

Google diagnosed a widespread outage that knocked out major services earlier this week, such as Gmail and YouTube, as a mistake with its system for identifying people online.

By: BLOOMBERG
Updated on: Aug 21 2022, 13:31 IST
Google has several tools that enable it to verify and track logged-in users which failed leading to the services like Gmail, YouTube etc go down.  (REUTERS)
Google has several tools that enable it to verify and track logged-in users which failed leading to the services like Gmail, YouTube etc go down.  (REUTERS)

Google diagnosed a widespread outage that knocked out major services earlier this week, such as Gmail and YouTube, as a mistake with its system for identifying people online.

Alphabet Inc.’s Google has several tools that enable it to verify and track logged-in users. In October, the company began moving those tools to a new file storage system, and in the process misreported portions of the data, according to a Friday post. That caused several of its services to go down for 47 minutes Monday morning, a rare technical misstep.

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Also Read: Yes, Google's Gmail, YouTube, Maps and other services were down around the world

Google’s explanation comes amid heightened cybersecurity vigilance. A hack on software provider SolarWinds Corp. has exposed companies including Microsoft Corp. and multiple US government agencies. 

A Google spokeswoman said on Friday that the internet giant has found no evidence the SolarWinds hack affected Alphabet or Google’s systems.

Also Read: Google’s Gmail service suffers outage for two days in a row

About 15% of requests sent to Google’s cloud storage service were disrupted during the Monday outage, the company said. The cloud division offers an identification service similar to one from Okta Inc.

On Tuesday, Google’s Gmail service had another disruption. The company attributed this to an issue with data migration.

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First Published Date: 19 Dec, 09:16 IST

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