DTC bus tickets can now be booked on WhatsApp for traveling around Delhi-NCR- Step-by-step guide | How-to

DTC bus tickets can now be booked on WhatsApp for traveling around Delhi-NCR- Step-by-step guide

DTC buses in Delhi-NCR now offer WhatsApp ticketing, thanks to Meta's new service. Commuters can book single-journey tickets in Hindi or English for easy travel convenience.

| Updated on: Apr 12 2024, 17:43 IST
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WhatsApp DTC bus ticket
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WhatsApp DTC bus ticket
2/5 Initiate Audio and Video Calls: WhatsApp allows free one-on-one or group calls of up to 32 participants. Users can effortlessly toggle between audio and video calls, with the latter defaulting to the camera being on but providing the option to switch cameras. (unsplash)
WhatsApp DTC bus ticket
3/5 Personalize Chat Wallpaper: Enhance the visual appeal of your chats by customizing wallpapers. Options include changing wallpapers for all chats or specific ones, with the ability to choose from WhatsApp's templates or personal images. Dark mode users can also adjust wallpaper dimming for better readability. (unsplash)
WhatsApp DTC bus ticket
4/5 Adjust Privacy Settings: Take control of your privacy by customizing settings related to online status, profile information visibility, read receipts, group invites, and more. WhatsApp offers comprehensive privacy controls accessible through the settings menu, ensuring users can tailor their experience to their preferences. (unsplash)
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5/5 Monitor Data and Storage Usage: Stay informed about your data consumption and manage storage efficiently by accessing WhatsApp's storage and data settings. Users can manage storage, view network usage, adjust media auto-download settings, and choose media upload quality, providing transparency and control over resource usage. (Bloomberg)
WhatsApp DTC bus ticket
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WhatsApp now allows DTC bus ticket bookings, offering Delhi-NCR commuters seamless travel experiences with easy access. (ANI)

In a move to enhance commuting convenience for Delhi-NCR residents, Meta has unveiled a new WhatsApp-based ticketing service for DTC (Delhi Transport Corporation) buses. Available in both Hindi and English, this service allows commuters to book single-journey tickets effortlessly.

To access the service, commuters simply need to send a message saying "Hi" to +91 8744073223. Additionally, a QR code provided by WhatsApp can be scanned by travellers on DTC and DIMTS (Delhi Integrated Multi-Modal Transit System Limited) routes.

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Ravi Garg, from Meta India's Business Messaging division, expressed enthusiasm about the initiative, highlighting its potential to redefine travel experiences. He stated, "Millions of commuters rely on local transport services daily. We are thrilled to introduce the DTC chatbot, aimed at providing efficient transit solutions for Delhi NCR residents," IANS reported. 

This announcement follows Meta's collaboration with the Delhi Metro last year to introduce WhatsApp-based ticketing for Delhi, Noida, and Gurugram Rapid metro routes.

Also read: WhatsApp rolls out Meta AI chatbot for some users in India: What is it and how to use it

Booking a DTC bus ticket via WhatsApp is a straightforward process:

1. Send 'Hi' to +918744073223 to initiate the service.

2. Choose your preferred language: English or Hindi.

3. Select "Book Ticket" from the provided options.

4. Specify your source and destination along with the desired bus route.

5. Choose between AC or non-AC buses and indicate the number of tickets required.

6. Complete the payment process using UPI or cards.

7. Finally, click on 'Download Ticket'.

It's worth noting that tickets booked via WhatsApp will remain valid until the specified time.

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While commuters can also book tickets via the "One Delhi" mobile application by scanning QR codes inside buses, the WhatsApp ticketing service offers a seamless experience for navigating the DTC network in an era marked by artificial intelligence and innovation.

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First Published Date: 12 Apr, 17:43 IST