Google Pay not working? Unable to make payment? These could be the issue, solve it now | How-to

Google Pay not working? Unable to make payment? These could be the issue, solve it now

Are you facing issues while making payments via Google Pay? Is it showing transaction failed? You can troubleshoot the issue now. Here is how.

By: HT TECH
| Updated on: Aug 19 2022, 18:04 IST
Google Pay
Here is how to troubleshoot Google Pay transaction issues. (Bloomberg)
Google Pay
Here is how to troubleshoot Google Pay transaction issues. (Bloomberg)

Google Pay (GPay) has now become one of the most widely used digital payment making applications. People now prefer making online payments rather than keeping cash in their wallets. However, there are instances when due to some application glitch or other issues your online transaction does not complete or shows transaction failed. In case you are facing the issue of failed transactions while making GPay payments then here is what you can do about it.

You can face difficulties in making online payments mainly due to bad internet or some app glitches or even mistakes on the part of the ones initiating the payment or the recipients. If you use Google Pay and you are not able to do any transaction then do not panic as you can troubleshoot this issue by following some simple and easy steps. The most basic solutions, as per the information provided by the application, include being able to switch from WiFi to mobile data, or a different internet connection. This should fix the Google Pay failed transaction glitch. The other methods which can be tried are as under:

1. Send a smaller amount of money.

2. Use a different method. For example, if you are using the recent contacts icon on the home screen to send money, try sending the money by tapping “New” and entering phone number or UPI ID.

3. Check if the recipient has linked their Bank Account to Google Pay.

4. Check if you have reached your transaction limit.

Troubleshoot problems while sending or receiving money if the person is nearby:

Step 1:

Make sure you both have an internet connection.

Step 2:

Bring your phones closer together. Your phone should not be more than a few inches away from the other person’s phone.

Step 3:

Remove any cases or covers.

Step 4:

Tap Update device calibration and try again.

Step 5:

Make sure you are using the right UPI PIN with the right payment account. You can change your UPI PIN any time.

Step 6:

Check your payment account information to make sure it is not outdated. If it is, update it.

Step 7:

Make sure the person sending the money has enough money in their account to cover the transaction.

Step 8:

See if you have reached your transaction limit.

Step 9:

If these steps do not work, try to send or receive a payment by QR code or search your contact by name, phone number, account number or UPI ID.

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First Published Date: 19 Aug, 18:04 IST
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