Apple is repairing Watch Series 5, Watch SE free of cost if you have this issue | HT Tech

Apple is repairing Watch Series 5, Watch SE free of cost if you have this issue

Apple has mentioned in its updated support pages that this issue affects a very small number of customers.

By: HT TECH
| Updated on: Feb 16 2021, 12:06 IST
Apple Watch
Apple Watch (Unsplash)
Apple Watch
Apple Watch (Unsplash)

Looks like some Apple Watch owners are facing trouble with their devices when it comes to Battery Saving power reserve mode. And as a result, Apple was offering a free repair to these users.

Apple has mentioned in its updated support page that this issue affects a very small number of customers. Also mentioned is that the issue is limited to Watch Series 5 or Watch SE devices that are running watchOS 7.2 or 7.3. So, in case you have these models and are facing issues with battery saving mode, you can either update your Apple Watch software to watchOS 7.3.1 or can get it exchanged.

Also read: ‘Get Active India' challenge announced for Apple Watch users: Here's how to participate

If you want to check if your watch is facing this issue or not, you can simply place it on the charger and wait for at least half an hour. If the device fails to begin charging, then you can contact Apple support for free repair. Apple states that your device will be examined before it is marked eligible for a free repair.

In case you want to find out which watchOS version your Apple Watch is on, you can open the settings app on your device, tap General > About and then look for the version number. In case you're unaware, the Watch Series 5 was launched in September 2019, alongside the iPhone 11 series. However, it was discontinued a year later with the arrival of Apple Watch Series 6. Last year, the company also launched its more affordable Apple Watch SE.

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First Published Date: 16 Feb, 11:27 IST
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