Apple outage: iPhone maker's services back up after 2nd fiasco

Apple outage: iPhone maker suffered yet another outage on 2nd day, causing services like App Store to crash.

| Updated on: Aug 22 2022, 10:52 IST
Apple services including App Store resume after outage for second straight day (Gabby Jones/Bloomberg)
Apple services including App Store resume after outage for second straight day (Gabby Jones/Bloomberg)

Apple Inc's Apple Music, mobile App Store and Podcasts resumed services on Tuesday, after facing outages for a second consecutive day, according to the company's system status page.

Tuesday's outage also affected Mac App Store, users of Apple Card, Apple Books, iCloud Web Apps and Weather. The outage on Monday affected 11 of Apple's services, including Arcade and Maps.

It was not immediately clear what caused the outages on both days, but Bloomberg News reported on Monday that Apple told staff that the outage stemmed from domain name system, or DNS - an address book of the internet which enables computers to match website addresses with the correct server. DNS failures occur when a server fails to connect to an internet protocol address, and are often caused by human error.

Apple did not immediately respond to a request for comment on Tuesday's outage.

Bloomberg says that reports on Twitter and Downdetector -- along with checks by Bloomberg -- indicated that the problems began around 5 p.m. New York time. The company's website said that the App Store, music, books, weather, fitness, podcasts and other services were all facing disruptions. Within about two hours, Apple reported that the problems had been resolved.

On Monday, many of Apple's online services were knocked out for hours. Apple's own corporate and retail internal networks also briefly went down that day, limiting sales of products and hindering office work.

Apple shares were little changed after-hours on Tuesday, with the stock trading at $168.80. Apple has lost about 5% of its value this year, part of a broader slump for tech stocks.

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First Published Date: 23 Mar, 19:18 IST