India Internet Rules Tweaked to Allow Social Media Appeals

    India is revamping its internet rules to include an appeals panel for social media grievances.
    | Updated on: Oct 29 2022, 21:24 IST
    Have WiFi connection? Know how to protect yourself from hackers
    WiFI connection
    1/6 Having a WiFI connection is important as almost all professional and personal work as well as entertainment requires internet connection. From official work to buying groceries, everything is done online. If you are a WiFi user you need to secure it from hackers. Hackers can access your WiFi using software bugs, improperly configured interfaces, etc. Here are top 5 security tips and tricks you can use to secure your WiFi. (Pixabay)
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    2/6 Change WiFi and admin password: Once the set up of the home router is complete, you are advised to change the WiFi password immediately as the preset WiFi passwords are insecure and can be easily guessed. Also make sure that the password you keep is a bit complex and not that easy to crack. You also need to change the admin password as the password to access the device’s confidential settings menu is often the same for many routers. (Pixabay)
    3/6 Network name can be changed: A new network name that is SSID must be given to your WLAN. This needs to be done as the default name is given by the manufacturer and can be known by anyone. Also make sure that you do not keep your name, location or any basic detail that is known by everyone as your new SSID. (Pixabay)
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    4/6 Remote access can be disabled: You should disable remote access. There are routers that allow hard drives to connect to the internet, and it can be a point of attack. You can disable the same in the settings menu. (Pixabay)
    5/6 Update your operating system regularly: The operating system of your router should be up to date. As we all know that updates bring new features and security fixes. Therefore, you should keep on regularly updating your operating system or you can also turn on automatic updates. (Pixabay)
    image caption
    6/6 Turn off WiFi when not in use: You can turn off the WiFi when it is not required. Like when your work is done you do not need the internet connection or at night while sleeping, or when you go out on a trip. By turning off the WiFi, your device will not be connected and hackers cannot attack devices that are not connected. (Pixabay)
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    India to include an appeals panel for social media grievances. (Pixabay)

    India is revamping its internet rules to include an appeals panel for social media grievances.

    The federal Technology Ministry last year announced intermediary guidelines to push social media companies to take down controversial content and to help with legal probes. New Delhi's move aligned with those by other countries looking to exercise greater control over big US internet companies. It also increased compliance headaches for the likes of Meta Platforms Inc. and Twitter Inc., which count India among their key growth markets.

    The 2021 rules, which are legally enforceable, directed the tech companies to appoint grievance officers to resolve user complaints. The penalty for non-compliance included the lapse of protections given to intermediaries or content hosts and jail terms.

    Under the amended rules, released Friday, the federal government will set up one or more grievance appellate committees comprised of a chairperson and two full-time members. The committee will aim to resolve an appeal within 30 calendar days, and an intermediary must comply with its order, according to the rules.

    The new rules have been introduced as intermediaries or content hosts such as social media firms did not do enough to address user complaints, junior technology minister Rajeev Chandrasekhar told a news conference. “Redressal officer is supposed to address grievances not have some tokenism there.”

    The changes come as billionaire Elon Musk takes control of Twitter, appointing himself head of the company and vowing to ensure free speech on the platform.

    India has had an especially contentious relationship with Twitter over the past few years as Prime Minister Narendra Modi's administration has sought to gain greater control over online dialogue.

    The prospect of less restrictive content moderation under Musk's leadership has prompted concerns that dialogue on the social network will deteriorate, eroding years of efforts by the company and its trust and safety team to limit offensive or dangerous posts.

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    First Published Date: 29 Oct, 21:24 IST
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