Teenage girl loses $37000 in seconds in horror phone banking scam | Tech News

Teenage girl loses $37000 in seconds in horror phone banking scam

An Australian teenager lost all her savings worth $37000 in an online scam. Here is what happened.

| Updated on: Jan 10 2023, 09:30 IST
BEWARE! Here is how NOT to check your PF balance; man loses Rs. 1.23 lakh in scam
1/7 In a shocking turn of events, when a man was looking to check his PF balance online, he was caught by fraudsters and lost Rs. 1.23 lakh! (Reuters)
2/7 This is how he lost money in this PF balance scam. He was searching for the EPOFO phone number on the Internet, but came across a fake phone number, according to Free Press Journal. He called it and the person there convinced him to download an app that provided the fraudster with remote access to his gadget. He also shared the code for making a payment. Before, the innocent man knew what happened, he had lost the whopping amount of Rs. 1.23 lakh! (Pixabay)
3/7 In short, do not check PF balance by searching online and clicking on random links or talking to anyone. Just remember, EPFO will never ask you to make any payment or download any app or even ask you for any payment code or OTP. So, if you want to know how to check PF balance online, we explain it here. (HT_PRINT)
4/7 How to check PF balance Via UMANG App - For checking PF Balance via UMANG App, you will first have to download the app and then log in by entering your UAN and OTP (one-time password) to check the PF account balance. (UMANG Twitter)
5/7 How to check PF balance Via Text Message – EPFO members whose UANs are registered with EPFO can check their PF balance by sending a text message (SMS) to 7738299899 by typing 'EPFOHO UAN ENG' using your registered mobile number with the UAN (Universal Account Number). It can be noted that the last three digits of the message represents the language in which you want to receive the message. (Pixabay)
6/7 How to check PF balance Via Missed Call – Members also have the option of checking the PF balance via call. Registered users can give a missed call to 011-22901406 from their UAN registered mobile number after which they will receive an SMS with details of the PF account balance. (Unsplash)
7/7 How to check PF balance Via EPFO website - Visit the EPFO portal www.epfindia.gov.in and click on the ‘For Employees’ option under the ‘Our Services’ dropdown menu. Click on 'Member Passbook' and enter your UAN and password. Once you do so you will be able to see your passbook. It can be noted that people who have worked in more than one organisation will have different member IDs to choose from. (MINT_PRINT)
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The girl started working at 14 and was saving her money to buy a house, but ended up losing all in a phone banking scam. (Pixabay)

In a shocking turn of events, a teenage girl named Aurora Casilli from Albany, Western Australia, lost around Australian $37000 within a matter of seconds in a phone banking scam. The 18-year-old was scammed out of all her life's savings that she had accumulated since beginning work at the age of just 14. Her dream was to buy a house of her own. She was so focused on her dream that she was working at three jobs simultaneously! After losing her money, Aurora says she “has nothing to her name,” news.com.au reported.

How it happened

Aurora said that on December 3 last year, she received a text message which claimed that an anonymous user was trying to make a transfer of money from her account. The message was fake, but she believed it to be from the National Australia Bank where her account was. The reason she believed it was that it was from the same number and in the same text message thread as the previous messages from the bank.

The message further requested the receiver to call on their number in case she had not authorised the payment. In a "state of panic," she dialed the mentioned number. She even claimed that music and voice prompts were identical to the previous conversations that she had in the past with the bank. The report says that she even "waited an hour" on hold to connect with someone which made the situation even more real!

When she finally got connected, the scammer suggested Aurora transfer her entire savings into another bank account to ensure full safety. Fully convinced that her money was in danger, she quickly transferred $36561.37 to another account. As soon as the scammer hung up, Aurora realised that the money was not actually transferred to a NAB account, but to a Commonwealth Bank account. She immediately realised that she had lost her money.

Sadly, when she contacted the bank, they mentioned that the bank is not liable for the lost funds as the payment was authorised by her.

TIPS to stay vigilant against scammers

  • Never transfer any money on anyone's say so. Remember, a bank will never call you or ask you to do so.
  • Every time, check the account details fully before transferring money online.
  • It is advisable to cross check the details from the bank by visiting it or calling it on a direct number taken from a trusted source, like the actual website or your bank account booklet/brochure.
  • Never act out of panic. Always check the details of the message.
  • Read the message carefully. Look out for the grammatical or spelling mistakes.
  • Never click on any suspicious links or phone numbers.
  • Above all, never call or speak to any strangers regarding your personal financial transactions.

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First Published Date: 10 Jan, 08:43 IST