WhatsApp banned over 74 lakh accounts in India in April

The report covers the period from April 1 to April 30, 2023, and details the measures taken by WhatsApp in response to grievances received from users in India, accounts actioned for violating laws or terms of service.

By:ANI
| Updated on: Jun 02 2023, 11:30 IST
In brief: Top 5 WhatsApp Business partners
WhatsApp
1/6 Thanks to the Business API and software development kit, WhatsApp Business capabilities are now accessible to developers. With the help of the WhatsApp API, several small and big businesses can now sell their products in a better way. (Divya / HT Tech)
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2/6 Gupshup is one of those options! It is a conversational messaging platform that processes over 6 billion messages each month. It provides a comprehensive conversational experience-building toolkit for any use case, and a network of growing market relationships with messaging channels, device makers, ISVs, and operators. (Gupshup)
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3/6 Another option is Haptik, which is a conversational commerce firm that can create WhatsApp chatbots to automate client interactions, conduct transactions, and gather leads by sending customized alerts. (Haptik / Twitter)
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4/6 Yellow AI: While browsing through product categories, customers have the ability to engage with businesses by placing orders, adjusting quantities, cancelling orders, and requesting returns. (Yellow AI / Twitter)
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5/6 Twilio: It can be altered to suit your company's requirements. Features can be added or removed according to the need. An omnichannel contact centre, SMS marketing, push notifications, web chat, call monitoring, phone verification, alerts and notifications, and much more can be built using Twilio. (Twilio / Twitter)
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6/6 WATI: It is an authorized WhatsApp Business Solution Provider that enables companies to automate business communication using chatbots and other cutting-edge technology. A shared inbox is one such unique solution that enables companies to respond to client inquiries instantly and improve client engagement. (Bloomberg)
WhatsApp
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As captured in the latest Monthly Report, WhatsApp banned over 7.4 million accounts in the month of April and over 2.4 million of these accounts were proactively banned. (Unsplash)

Meta-owned WhatsApp banned a record of over 74 lakh accounts in India in April 2023.

The details were furnished as part of their monthly report published in accordance with the IT Rules 2021. The report covers the period from April 1 to April 30, 2023, and details the measures taken by WhatsApp in response to grievances received from users in India, accounts actioned for violating laws or terms of service, and orders received from the Grievance Appellate Committee (GAC).

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"In accordance with the IT Rules 2021, we've published our report for the month of April 2023. This user-safety report contains details of the user complaints received and the corresponding action taken by WhatsApp, as well as WhatsApp's own preventive actions to combat abuse on our platform. As captured in the latest Monthly Report, WhatsApp banned over 7.4 million accounts in the month of April and over 2.4 million of these accounts were proactively banned, before any reports from users," WhatsApp's spokesperson said.

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Meanwhile, Meta founder and CEO Mark Zuckerberg recently announced a new WhatsApp feature called 'Chat Lock' to make users' most intimate conversations even more private.

This feature lets you protect your most intimate conversations with a password and secures them in a separate folder. When someone messages you and you have that chat locked, the sender's name and the content of the message will also be hidden.

Zuckerberg's announcement read, "We're excited to bring to you a new feature we're calling Chat Lock, which lets you protect your most intimate conversations behind one more layer of security."

"Locking a chat takes that thread out of the inbox and puts it behind its own folder that can only be accessed with your device password or biometric, like a fingerprint. It also automatically hides the contents of that chat in notifications too," he added.  

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First Published Date: 02 Jun, 11:30 IST
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