WhatsApp to introduce a new calling security update; Know what it has to offer

The upcoming protect IP address in calls feature adds an extra layer of security while using the WhatsApp calling functionality.

| Updated on: Oct 16 2023, 10:00 IST
In brief: Top 5 WhatsApp Business partners
WhatsApp security update
1/6 Thanks to the Business API and software development kit, WhatsApp Business capabilities are now accessible to developers. With the help of the WhatsApp API, several small and big businesses can now sell their products in a better way. (Divya / HT Tech)
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2/6 Gupshup is one of those options! It is a conversational messaging platform that processes over 6 billion messages each month. It provides a comprehensive conversational experience-building toolkit for any use case, and a network of growing market relationships with messaging channels, device makers, ISVs, and operators. (Gupshup)
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3/6 Another option is Haptik, which is a conversational commerce firm that can create WhatsApp chatbots to automate client interactions, conduct transactions, and gather leads by sending customized alerts. (Haptik / Twitter)
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4/6 Yellow AI: While browsing through product categories, customers have the ability to engage with businesses by placing orders, adjusting quantities, cancelling orders, and requesting returns. (Yellow AI / Twitter)
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5/6 Twilio: It can be altered to suit your company's requirements. Features can be added or removed according to the need. An omnichannel contact centre, SMS marketing, push notifications, web chat, call monitoring, phone verification, alerts and notifications, and much more can be built using Twilio. (Twilio / Twitter)
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6/6 WATI: It is an authorized WhatsApp Business Solution Provider that enables companies to automate business communication using chatbots and other cutting-edge technology. A shared inbox is one such unique solution that enables companies to respond to client inquiries instantly and improve client engagement. (Bloomberg)
WhatsApp security update
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The feature is currently available only in the latest WhatsApp beta versions for Android and iOS. (REUTERS)

WhatsApp has been taking significant steps to enhance user privacy by rolling out updates on a frequent basis. This time, the new WhatsApp security measure has come up with the introduction of a new feature in its beta versions for Android and iOS. This feature is known as "Protect IP address in calls,". Read here to know more about this new security update:

Protect IP address in calls feature

This feature adds an extra layer of security while using WhatsApp's calling functionality. The primary aim is to prevent malicious actors from obtaining users' location and eavesdropping on their calls.

The discovery of this new feature was first made by WABetaInfo, a source known for uncovering WhatsApp's upcoming updates and features. The feature is currently available in the latest WhatsApp beta versions for Android and iOS, where it reroutes calls through WhatsApp servers to protect users' IP addresses.

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How to enable?

To enable this added security, users can access the new toggle under a section called "Advanced" within the "Privacy" settings. WhatsApp assures users that with this feature enabled, all calls will be protected by end-to-end encryption. This means that not even WhatsApp itself will have access to the content of users' conversations.

While this feature undoubtedly improves privacy, WhatsApp acknowledges that it may have a slight impact on call quality due to the encryption and routing processes associated with relaying calls through its servers.

As of now, this toggle might only be visible to select users using the beta version of the app. However, WhatsApp plans to make it available to all users in the future, though an exact date for the stable version release has not been confirmed.

This move is a part of WhatsApp's ongoing efforts to enhance user privacy and security.

The "Protect IP address in calls" feature is particularly important for safeguarding user privacy, especially when communicating with unknown contacts, as it significantly reduces the chances of anyone tracking their IP address and location.

For now, the feature is available to some beta testers who have installed the latest WhatsApp beta versions for Android and iOS, but it is expected to roll out to more users in the coming weeks. WhatsApp users can look forward to enhanced privacy when making calls, thanks to this new app's privacy settings.

In recent months, the messaging platform has introduced various other features like the WhatsApp Channels, which allow users to follow their favorite influencers and celebrities.

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First Published Date: 16 Oct, 10:00 IST