[Update: Back online] Phase 3 vaccination: Users complain as CoWIN and Aarogya Setu stop working
Users have begun flooding Twitter with complaints of both the website and app completely crashing, missing OTPs, inability to book slots among many other issues.
UPDATE - 4:45 PM
The government has issued an update via the Aarogya Setu Twitter handle that stated the issue had been fixed and registrations were back on, around half an hour after the issues were first spotted. Calling it a “minor glitch” the Twitter handle has stated that registrations for users above the age of 18 are back on track.
The registrations for the third phase of vaccinations in the country began at 4PM today, but two portals that were supposed to be carrying out the registrations have reportedly gone down, according to agitated users on Twitter.
While the registrations for the vaccine for citizens above the age of 18 began at 4PM, the CoWIN website as well as the Aarogya Setu app have both started to display errors for several users who are unable to sign up, login or register a slot on the portals.
What's the point of registering when you can't book a slot? #cowinregistration pic.twitter.com/fn1pRUVbnj— Rahul (@rahulbitssharma) April 28, 2021
Sir @narendramodi— Saimanraj♥️ (@Saimanrajs) April 28, 2021
More than 10 minutes unable to register! #cowinregistration#ModiResignOrRepeal #ResignModi pic.twitter.com/L4B4TQWgH3
And goes down the CoWin server, as expected.😂😂😂@MoHFW_INDIA @SetuAarogya pic.twitter.com/bPGcdvLvsb— Jeevan Bordoloi (@jj_tins) April 28, 2021
Update:— Akshay Bajaj (@villagerurbaine) April 28, 2021
Website loads but OTP doesn't work. Even if I get past that after trying a million times, this is what I expect to see thanks to people updating on twitter: https://t.co/j2ICSZlxoA
Yay ! Crossed lvl 2 hurdle of OTP to reach lvl 3 where drop down doesn't work and radio buttons missing in the form 😂#cowinregistration #CoWin pic.twitter.com/MP7Hmp6P39— Prateek (@spokenatlast) April 28, 2021
All centers showing only for 45 plus #cowinregistration pic.twitter.com/6f7SY1Yfb0— Shrinath Periyapatna 🇮🇳 (@ShrinathPpatna) April 28, 2021
Missing OTPs, inability to load the website, Aarogya Setu app crashes, these are some of the few issues mentioned by users on Twitter while trying to register on the government's portal. Other users are reporting that despite being able to register successfully, they are unable to book a slot as the site still offers slots only for users above 45 years of age.
We were able to access the CoWIN website ourselves, but the Aarogya Setu app appears to have an issue with registration, at least when it comes to new users. The government later issued an update via the Aarogya Setu Twitter handle that stated the issue had been fixed and registrations were back on, around half an hour after the issues were first spotted.
Cowin Portal is working. There was a minor glitch at 4 PM that was fixed. 18 plus can register. pic.twitter.com/c94fpoURcT— Aarogya Setu (@SetuAarogya) April 28, 2021
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