PhonePe brings vernacular voice notifications in 9 languages to its business app
Merchants using the PhonePe business app can now get a payment confirmation in over nine Indian languages including Hindi, Marathi, Bengali, Gujarati, Tamil, Telugu, Malayalam, Kannada, Odiya and Assamese.
PhonePe has introduced voice notifications in over nine Indian languages on the PhonePe for Business app.
The voice confirmation helps merchants during peak business hours as you have a voice message announcing the amount received from a customer without the merchant having to check the customer's phone screen or waiting for a bank SMS.
The PhonePe for Business app was launched in 2018 and, after today's announcement, is going to be available in English, Hindi, Marathi, Bengali, Gujarati, Tamil, Telugu, Malayalam, Kannada, Odiya, and Assamese.
The PhonePe for Business app sends out communication to merchants about various products and launches in the vernacular language they are most comfortable with. When a merchant is on the app, the PhonePe field team also shares educational material giving them information about the various products and features in different languages thereby ensuring a smoother sign-up process.
By adding more languages to its repertoire, PhonePe is looking to extend its adoption across the country. The app is currently being used by over 15 million merchant partners across India, according to the company.