Save your secret bank account data from attack on WhatsApp, Twitter

If users do not protect their secret bank account data from strangers, they will lose their money. The idea is never to trust anyone on the phone, email, WhatsApp, Facebook, Twitter etc.Banks have listed a number of things that account holders must not doon WhatsApp, Twitter and other social media apps.

Even as banks have deployed the latest tech to keep bank account holders' money safe, they are sending a warning to customers about how to protect their money from attacks on WhatsApp, Facebook, Twitter, Gmail and more. (REUTERS)

Even as banks have deployed the latest tech to keep bank account holders' money safe, they are still sending a warning to customers about how to protect their bank accounts. Bank account holders have been found to fall victim to cybercriminals who steal their money after getting access to their usernames, passwords, PIN and other secret information. Bank account holders can keep themselves safe simply by not entertaining any strangers' requests. The idea is never to trust anyone on the phone, email, WhatsApp, Facebook, Twitter etc., who ask account holders to click on some links or download any app. If users do not protect their secret data from strangers, they will lose their money. It is is simple.

Here is how to protect your money online account:

Beware of Fraud Calls and Remote Desktop Apps

The AnyDesk app is something that fraudsters use frequently to gain access to your bank account details and carry out fraudulent transactions. There is nothing wrong with the app, except that cybercriminals use it to gain access to users' computers.

Step by step process the criminals use - modus operandi

1. The fraudster may call you to complete a KYC/Transfer of funds

2. They may request you to click on any link or download remote desktop apps like Anydesk/Team Viewer

3. They May then ask you to share Anydesk 9 digit code, which will provide the fraudster access to your device

4. Since device access is compromised, they can see your device PIN, pattern, MPIN & can carry out unauthorised transactions

5. Be aware there can be other applications of similar nature & same modus operandi.

Do not share the following details:

I. Debit card details include CVV, ATM, PIN

II. OTP & mPIN

III. Mobile application activation message

• Do not download any Third-party remote desktop applications like (Anydesk / Quick Support)

• To report any fraud or to block your Debit and Credit Card, you can call your bank's customer service number or send a 'Hi' on their WhatsApp number. Most banks have a WhatsApp account now to serve account holders.