Zoom rolls out AI Companion; Know how you can benefit, but there is a price to pay

To keep up, and possibly gain an upper hand over its competitors, Zoom has announced a rebranded AI assistant called AI Companion that will assist users in day-to-day activities.

| Updated on: Sep 06 2023, 12:42 IST
Milanote app: Productivity, creativity, and collaboration - give them all a boost
Zoom AI Companion
1/6 Milanote is a visual board app where you can create and organize your ideas in one place. The app provides several features that enable individuals and projects to work in a creative as well as collaborative setting. Learn how Milanote can improve your productivity, creativity, and collaboration.  (Milanote)
Zoom AI Companion
2/6 This app enables users to collect everything in one place such as uploading images, files, texts, web links, and more. It also helps you to save and collect ideas for your project which you can later share with your team or friends.  (Pexels)
Zoom AI Companion
3/6 The app enables users to do text editing in the simplest way. Additionally, users can manage their tasks effectively by writing their ideas on the visual board. You can create your own notes and prepare a to-do list in a checklist form which will help you to stay organized.  (Pexels)
Zoom AI Companion
4/6 The app also has an extension called “Milanote Web Clipper” where you can directly save inspiration, ideas, news, etc which you can access later through the app. Additionally, it allows you to save text, images, links, videos, and, more. The app can be easily accessed through  iPhones, iPads, Android devices, Macs, and PCs. (Pexels)
Zoom AI Companion
5/6 This app enables a creative professional to develop virtual vision boards with pictures, links, videos, tips, locations, etc. You can also collaborate with teams when creating a visual vision for your work project. With Milanote, you can create a shared workspace where you can take care of last-minute changes, compile your creative ideas, and more. (Pexels)
Zoom AI Companion
6/6 The Milanote app is free till 100 notes, images or links. Users can also upload up to 10 files and it gives unlimited shared boards. It also comes with two subscription plans which start from $9.99 per month and include individual use. However, if you need the app for you and your team, then it costs $49 per month. (Pexels)
Zoom AI Companion
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Zoom AI Companion can summarize meetings, and chats, and provide analysis of recorded phone calls. (Zoom)

The shift to a hybrid work environment following the COVID-19 pandemic has led to a surge in the emergence of online communications platforms. Microsoft Teams, Zoom and Google Meet are just some of the companies battling it out to provide workspace to organizations. This healthy competition has led to innovation with these platforms becoming one place for meetings, document storage, chats, and more. To keep up, and possibly gain an upper hand over its competitors, Zoom has announced a rebranded AI companion that will assist users in day-to-day activities.

Zoom AI Companion

Zoom is not new to AI technology, and it has rebranded its existing generative AI assistant known as Zoom IQ to Zoom AI Companion. It can help compose chat responses based on the user's prompts with the right tone and length. The AI Companion can also generate summaries and help you catch up on the stuff you have missed. Harnessing the power of AI, the generative AI assistant can automatically divide cloud recordings into smart chapters for easy review, create steps for action, and highlight important information.

In a blog post, the company announced, “We're excited to introduce you to AI Companion (formerly Zoom IQ), your new generative AI assistant across the Zoom platform. AI Companion empowers individuals by helping them be more productive, connect and collaborate with teammates, and improve their skills.”

Upcoming features

The Zoom AI Companion will also get a feature later this month that allows it to summarize your chat messages, and offer reply suggestions. Another upcoming feature will enable the AI assistant to generate ideas on a digital whiteboard and organize them into categories. Zoom Phone is also set to get AI features.

With AI Companion, users will be able to access an AI-generated analysis of their recorded phone calls and summaries of their voicemails as well as messages. Additionally, users will soon be able to converse with the AI assistant in ChatGPT-style text-based prompts.


The Zoom AI Companion and its suite of smart features will be available to Zoom paid subscribers at no additional cost. Free users can upgrade to paid plans to take advantage of Zoom's AI features.

Navigating the privacy concerns that have troubled Zoom in the past few months, the company has announced that “Zoom does not use any of your audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom's or third-party artificial intelligence models.”

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First Published Date: 06 Sep, 12:42 IST