Flipkart’s Big Billion Days sale is glitchy the second year running | HT Tech

Flipkart’s Big Billion Days sale is glitchy the second year running

Customers ran into errors on Flipkart’s website and its app. It was not pretty.

| Updated on: Oct 13 2015, 12:47 IST
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Last year, Flipkart CEO Sachin Bansal had to apologise to customers cancelling orders, pushing up prices, and glitches in the Flipkart website during the company's annual, much-hyped #BigBillionDay sale. This year, Flipkart seems to be struggling again. 

Flipkart's 2015 #BigBillionDays sale kicked off on Tuesday, and is app-only, meaning that even though people can browse the website, they will need to download the Flipkart app on their phones to actually avail any discounts. 

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This seems straightforward, but here's what a lot of people got when they tried to launch the app:

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Meanwhile, Amazon and Snapdeal, Flipkart's main competitors who also had their own sales, seemed to handle the heavy traffic just fine. Snapdeal even issued a statement saying that it saw record traffic for its Electronics Monday sale and was on track to reach $100 million in transactions. 

Naturally, Snapdeal co-founder Rohit Bansal couldn't help gloating.

Flipkart is expected to make 3,000 crore from its 5-day sale. This comes at a time when the Bangalore based e-commerce major has seen its gross merchandise value climb up to 2,600 crore for September.

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First Published Date: 13 Oct, 10:53 IST