# WhatsApp Business got better with shopping features, pricing tiers, hosting services: What you need to know | Tech News (HT Tech) > From in-chat ‘buy’ buttons to Facebook's new hosting services, and new paid tiers for WhatsApp Business, the plan is to make online shopping easier and more effective for SMBs. # WhatsApp Business got better with shopping features, pricing tiers, hosting services: What you need to know ## From in-chat ‘buy’ buttons to Facebook's new hosting services, and new paid tiers for WhatsApp Business, the plan is to make online shopping easier and more effective for SMBs. Aug 20 2022, 23:42 IST ![Follow on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/follow-us-facebook.png) ![Follow on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/follow-us-facebook-hover.png) ![Share](https://images.hindustantimes.com/tech/static/revamp/images/png/Share.png) ![Share](https://images.hindustantimes.com/tech/static/revamp/images/png/Shareclicked.png) ![Share on WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/whatsapp.png) ![Share on WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/whatsapp-hover.png) ![Share on Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/twitter.png) ![Share on Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/twitter-hover.png) ![Share on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/facebook.png) ![Share on Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/facebook-hover.png) ![Bookmark](https://images.hindustantimes.com/tech/static/revamp/images/png/Bookmark.png) ![Bookmarked](https://images.hindustantimes.com/tech/static/revamp/images/png/Bookmarked.png) ![To make it better, Facebook has added three new features to WhatsApp Business. Read on to know all the details.](https://images.hindustantimes.com/tech/img/2020/10/22/1600x900/social-media-3574310_1920_1603381788093_1603381800876.jpg) To make it better, Facebook has added three new features to WhatsApp Business. Read on to know all the details. (Pixabay) ![Author Photo](https://images.hindustantimes.com/tech/static/revamp/images/png/HTTech-new-circle-logo.png) ### By HT TECH Facebook wants to become the go-to partner for small and medium businesses that are relying on the internet to connect to the world and WhatsApp, particularly WhatsApp Business has been a big part of that plan. Currently, WhatsApp Business has 50 million users and WhatsApp has 175 million (2 billion users overall, as TechCrunch reported). To make it better, Facebook has added three new features to WhatsApp Business - One, they are launching a way to shop for and pay for services and goods in the WhatsApp chats itself. Two, they are taking on other hosting providers with a new product called Facebook Hosting Services that is going to host business assets and activities online. And three, Facebook is going to charge companies for using WhatsApp Business and there are different pricing tiers. Also read click here. The new additions to WhatsApp Business. (WhatsApp) ![image caption](https://images.hindustantimes.com/tech/img/2020/10/22/original/WhatsApp_Business_Vision_(English)_1603381903251.jpg) The new additions to WhatsApp Business. (WhatsApp) In-chat shopping Many companies are already using WhatsApp to exchange product information and initiate transactions with customers. Added in July, one of the things that facilitate this are QR codes to share catalog links in chats. Alongside, Facebook has also been expanding on the ways businesses can display what they are selling on Instagram and Facebook with the launch of the Facebook Shop which happened in August following a similar product they rolled out for Instagram. The new addition announced today will let businesses use WhatsApp to link through Facebook-native catalogs as well as other products and then allow people to purchase them while on the chat. Facebook is going to let sellers add ‘buy’ buttons in other places as well that will take shoppers to WhatsApp chats to complete the purchase. The company said that they want to make it easier for businesses to integrate these features into their existing commerce and customer solutions. This shopping button has gone live today, but it is going to come to India later. Also Read: WhatsApp to offer in-app purchases, cloud hosting services Facebook Hosting Services The new Facebook Hosting Services will be available over the coming months but the company has not shared a specific date yet. Facebook told TechCrunch that they are working with their partners to make the services available. The idea of Facebook Hosting Services is not to take on the likes of AWS or Amazon Web Services, yet. It’s more about selling hosting services to SMBs (small and medium businesses) that already use Facebook and WhatsApp, and online hosting services for their assets (like online stores etc) or are looking for hosting services for the same purpose. “Today, all businesses using our API are using either an on-premise solution or leverage a solutions provider, both of which require costly servers to maintain,” Facebook explained. “With this change, businesses will be able to choose to use Facebook’s own secure hosting infrastructure for free, which helps remove a costly item for every company that wants to use the WhatsApp Business API, including our business service providers, and will help them all save money.” Facebook said that they will share information about where data will be hosted once they are closer to launching the Facebook Hosting Services. It added that it will share more info about where data will be hosted closer to launch. Also Read: WhatsApp Web to get voice, video call support soon Charging tiers To encourage more and better adoption, Facebook has not been charging for WhatsApp Business so far. It has charged for some WhatsApp Business messages though, like when businesses send a boarding pass or e-commerce receipt to customers over Facebook’s rails. However, now, with more services coming in, and with more businesses basing on their profits and losses on how they are performing on Facebook’s platforms, the company is going to start charging. Importantly, the payments will relate to how businesses send messages and not how customers send messages to businesses. The latter will remain free. There is no information on these payment tiers yet or when they will be rolled out - so this announcement is more of heads-up. Catch all the Latest Tech News, Mobile News, Laptop News, Gaming news, Wearables News , How To News, also keep up with us on Whatsapp channel,Twitter, Facebook, Google News, and Instagram. For our latest videos, subscribe to our YouTube channel. 22 Oct, 21:28 IST whatsapp whatsapp business instagram ![HT Tech Awards](https://tech.hindustantimes.com/ht-tech-power-list-awards-2026/httech-awards-banner-new.webp) ### Related Stories 29 Sept 2026 71,603,381,643,463 NEXT ARTICLE BEGINS ![View all](https://images.hindustantimes.com/tech/static/revamp/images/png/view-all-icon.png) ## Tips & Tricks ![Ghibli-style art](https://images.hindustantimes.com/tech/img/2025/03/28/414x233/ChatGPT_Ghibli_style_images_1743161814450_1743161814596.jpg) ### How to turn your photos into Ghibli-style art with ChatGPT for free: Step-by-step guide ![How to create an invitation using iPhone’s new Apple Invites app- Step-by-step guide](https://images.hindustantimes.com/tech/img/2025/02/14/414x233/invites_1738728829564_1739543695649.png) ### How to create an invitation using iPhone’s new Apple Invites app- Step-by-step guide ![Apple TV app arrives on Android phones and tablets: What you get and how to install it](https://images.hindustantimes.com/tech/img/2025/02/13/414x233/unnamed_1739426557335_1739426567634.jpg) ### Apple TV app arrives on Android phones and tablets: What you get and how to install it ![Vodafone Idea OTT plans](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Vodafone Idea users can now stream 17 OTT apps with one subscription: Here's how ![Android data transfer methods](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### How to transfer data from one Android to another using Google backup, USB-C cable, and more ## Editor’s Pick ![iPhone 16e launched with A18 chip, Apple AI—bringing flagship power on a budget: Check specs, price](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### iPhone 16e launched in India: All details about the new budget mobile from Apple ![DeepSeek was founded in China with only a fraction of the budget of the top AI companies in the US.](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### DeepSeek AI: How it works, who’s behind it, how it’s different from ChatGPT, and its big US market impact explained ![iPhone 17 Air likely to get this feature that iPhone 17 Pro models may miss out on](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### iPhone 17 Air likely to get this feature that iPhone 17 Pro models may miss out on ![Google Whisk AI explained: How remixing works, availability, and how it differs from Gemini](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Google Whisk AI explained: How remixing works, availability, and how it differs from Gemini ![iOS 18.4 beta arriving soon: Know why it is the biggest iPhone update](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### iOS 18.4 beta arriving soon: Know why it is the biggest iPhone update ## Trending Stories ![Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order ![Infinix Note 50s 5G+](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Infinix Note 50s 5G+ set to launch in India with 64MP camera and MediaTek Dimensity 7300 SoC ![Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more ![Apple Intelligence AI training](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Apple plans to train AI using your on-device data without accessing personal content or emails: Report ![CMF Buds 2](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### CMF Buds 2 key features and price revealed ahead of April 28 launch: Details inside keep up with tech ![Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-facebook.png) ![Twitter](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-twitter.png) ![WhatsApp](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-whatsApp.png) ![Facebook](https://images.hindustantimes.com/tech/static/revamp/images/png/tech-facebook.png) ## Gaming ![Check out these five gaming monitors under ₹20,000,](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Top 5 gaming monitors under ₹20000 you should consider ![gaming consoles](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Grab gaming consoles at discounted rates during Amazon Great Indian Festival: Up to 72% off ![Pokémon GO Wild Area 2025](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Pokémon GO Wild Area 2025 to bring Grimmsnarl family, Shiny Hatenna, and global challenges ![Shade Silver](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Shade Silver free on Steam for a limited time: Here’s how to get it ![Call of duty](https://images.hindustantimes.com/tech/static/revamp/images/png/ht-tech-bg-img-90-66.png) ### Call of Duty: Black Ops 7 skips Switch 2 at launch, release date and price leak ![View all](https://images.hindustantimes.com/tech/static/revamp/images/png/view-all-icon.png) ## Trending News ### Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order ![Airtel 5G SIM card will now be delivered in 10 minutes with Blinkit- How to order](https://images.livemint.com/static/static/1x1_img.gif) ### Infinix Note 50s 5G+ set to launch in India with 64MP camera and MediaTek Dimensity 7300 SoC ![Infinix Note 50s 5G+](https://images.livemint.com/static/static/1x1_img.gif) ### Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more ![Xiaomi X Pro QLED Series sale starts in India: Check price, availability, and more](https://images.livemint.com/static/static/1x1_img.gif) ### Apple plans to train AI using your on-device data without accessing personal content or emails: Report ![Apple Intelligence AI training](https://images.livemint.com/static/static/1x1_img.gif) ### CMF Buds 2 key features and price revealed ahead of April 28 launch: Details inside ![CMF Buds 2](https://images.livemint.com/static/static/1x1_img.gif) ## Trending Gadgets Mobiles Laptops Tablets ![HT Tech](https://images.hindustantimes.com/tech/static/revamp/images/png/HT_tech-new.gif) - https://tech.hindustantimes.com/tech/news/whatsapp-business-got-better-with-shopping-features-pricing-tiers-hosting-services-what-you-need-to-know-71603381643463.html