Some Pixel 3, Pixel 4 smartphones are suffering from battery swelling issue
Google hasn’t responded to the matter yet but a report says that it is offering a complimentary device replacement even to those out of warranty.
Google Pixel 3 users are reporting a major issue with their phones' batteries. Users of Pixel 3 smartphones all over the world are reporting that the backs of their phones are popping due to the swelling of the battery. This issue is not just being reported for Pixel 3 smartphones but also for the Pixel 3 XL smartphone.
As per a report by Android Police, Pixel 3 and Pixel 3 XL users are increasingly complaining about the swollen batteries of their smartphones on Google's support thread and on Reddit. Many users said that the back of their phones started popping since they had a cover on their phones. A lot of Pixel 3 and Pixel 3 XL users also complained that their phones stopped charging wirelessly once the batteries popped.
If you are using a Pixel 3 or a Pixel 3 XL smartphone with a cover, remove the cover to check if you are facing a similar issue. If you are, you should get it repaired or replaced immediately as it poses a safety hazard. A swollen battery can catch fire or even explode. It also compromises the dust and water-resistant capabilities of your smartphone.
Notably, some Pixel 4 XL users are reporting similar issues with their smartphones. “My Pixel 4 XL's battery is swollen (and the case has pushed open). I have stopped using it because of the danger that a swollen battery presents. I've had the phone for less than 11 months. What can I do? Can I get a replacement?,” a Pixel 4 user wrote on Google's support forum to which a Diamond Product Expert recommended contacting Google's support team directly.
It is worth noting that this is not the first time that Pixel users are reporting issues with their phones' batteries. As per a separate report by Android Central, users of Google's Pixel 4 XL reported a similar issue earlier this year wherein the back of the phone peeled off. “This is caused by battery failure due to faulty connectors. That leads to battery swelling. It is a MAJOR issue with the 4xl series and I don't understand why Google is not supporting it properly,” a Redditor who claimed to be the General Manager of a uBreakiFix store wrote in response to a complaint.
Google hasn't responded to the matter yet but a report by Android Police says that it is offering a complimentary device replacement even to those out of warranty.